Senior Systems Engineer

About the Role
The role involves providing key technology support, overseeing system planning and administration, designing and implementing new technologies, and offering support to the company and its joint ventures. The individual will work on multiple projects concurrently, ensuring alignment with corporate objectives and contributing to departmental goals.

Key Responsibilities
IT Infrastructure Projects:

• Work on multiple projects simultaneously under the guidance of the chain of command.
• Maintain and enhance email infrastructure for the company and its joint ventures for optimal performance.
• Administer, monitor, and enhance the active directory infrastructure of the company and its joint ventures.
• Manage and enhance the security of server farms and clients through regular deployment of security patches and updates.
• Ensure all servers and services are backed up as per SAP Team requirements.
• Handle all activities related to printing services, servers, auto-mount facility configuration, disk groups/volume configuration, installation of packages and patches, and system security administration.
• Manage server access and account maintenance, including additions, changes, and removals.
• Enhance systems using industry-standard monitoring and configuration tools, including creation and deployment of software packages and monitoring deployment status.
• Research, install, and test software updates and patches for various applications and operating systems while providing recommendations on major hardware and software purchases.

Updates and Installations:

• Research and install software updates and patches to supported applications and various operating systems.
• Research new technologies and provide appropriate recommendations.

System Maintenance:

• Meet regularly with executives and user management to assess ongoing projects and system maintenance.
• Prioritize work and plan for future development.
• Manage server access and security features, ensuring the protection of confidential information.
• Maintain the integrity of server accounts and data on the enterprise’s file server and perform recovery when required.

Problem Management:

• Perform troubleshooting as required and involve outside vendors or other external support organizations to resolve issues.

Safety, Health, Environment, & Quality (SHEQ):

• Adhere to all relevant SHEQ policies, procedures, instructions, and controls to ensure safe and environmentally responsible service.

Policies, Systems, Processes & Procedures:

• Implement approved policies, processes, and procedures while providing instructions to ensure proper implementation.

Other Duties:

• Carry out any other tasks as directed by the Systems Engineers Team Lead.

Qualifications, Experience, and Job Skills
Qualifications:

• Bachelor’s degree in Computer Science, Computer Engineering, or a related field.
• Microsoft Certified Solutions Expert (MCSE) Server Infrastructure certificate (mandatory).
• Microsoft Certified Solutions Expert (MCSE) Messaging certificate (mandatory).
• Microsoft Certified Solutions Associate (MCSA) Office 365 certificate (mandatory).
• Microsoft 365 Certified: Teamwork Administrator Associate certificate (mandatory).
• Preferred certifications include Microsoft 365 Certified: Security Administrator Associate, Implementing Microsoft Azure Infrastructure Solutions, Veeam Certified Backup Administrator, and various MCSE certifications.
• ITIL and/or PMP certification is preferred.
• Certified Ethical Hacker (CEH) certificate is preferred.

Experience:

• 6 years of experience, with a minimum of 3 years in a similar position, preferably in the same industry.

Job Specific Skills:

• Advanced knowledge of System Center products such as SCOM & SCCM.
• Advanced knowledge of administration of File Print, AD, DNS, NS, SMTP, Symantec Enterprise Vault, Hyper-V, Symantec Bright Mail, and MS Cluster Servers Management.
• Advanced knowledge of Microsoft development framework, Azure, DotNet, and Office 365.
• Knowledge and exposure to HP SAN & NetApp NAS.