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Senior Technical Adoption Manager

Unlock employer Riyadh, Saudi Arabia Posted: 26 Mar 2026

Financial

  • Estimate: $90k - $120k*
  • Zero income tax location

Accessibility

  • Apply from abroad
  • Visa Provided

Requirements

  • Experience: Senior
  • English: Professional

Position

Do you find inspiration in helping organizations achieve their business goals through technology? If so, this may be the perfect opportunity for you! As a Senior Technical Adoption Manager (TAM) at the company, you will leverage your technical, communication, and collaboration skills to assist customers in maximizing their potential with VMware technologies.

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Upon joining the Customer Success Technical Account Management team, you will have the chance to make a real impact on customers’ success and drive change within the company. As a TAM, you will prepare a well-organized five-week onboarding plan, engage with assigned customers, and build long-term relationships to align their technical and business goals.

Key Responsibilities:

  • Manage a variety of customer relationships, focusing on their desired outcomes and optimizing their use of VMware technologies.
  • Utilize a TAM playbook and tools to deliver technology roadmaps and best practice guidance.
  • Identify performance optimization opportunities and provide industry insights to help customers achieve cost savings and reduce operational risks.
  • Collaborate with global teams including Customer Success, Support, and Sales to guide customers effectively.
  • Share your experiences and insights with the global TAM community.

Qualifications:

  • Minimum of 5 years of experience in two or more of the following technologies:
    • VMware Cloud Foundation
    • vSphere (vCenter and ESXi)
    • NSX-T and Advanced Threat Protection
    • vSAN
    • Aria Suite of Products
    • Site Recovery Manager
    • vCloud Director (low priority)
  • Certifications:
    • Minimum VMware Certified Professional in one domain (multiple domains a plus)
    • Preferred VMware Certified Advanced Professional (VCAP) and additional industry certifications such as PMP, CISA, ITIL, Azure, AWS, GCP, CCNA/CCNP.

This role offers a significant opportunity to develop and maintain a deep technical knowledge of VMware solutions while driving customer success through strategic guidance and mentorship.

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