Salesforce is currently seeking a Senior Technical Architect to join our Professional Services team within the Customer Success Group (CSG). The Senior Technical Architect serves as a strategic advisor and Salesforce product and platform expert to the company’s largest, most complex enterprise customers.
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Technical Architects collaborate with customers and partners during project cycles to share their extensive knowledge of the Salesforce.com platform and product suite. They effectively drive towards the best possible solutions by painting a solution vision, architecting the system, and providing guidance during the implementation.
With experience in software delivery cycles based on agile methodologies, the architect supports and is in close alignment with project management activities.
Your Impact:
- Ensure scalable and standard methodology solutions meet and exceed customer needs.
- Guide the evaluation of business and technical requirements.
- Build relationships with key collaborators and team members.
- Act as lead architect for the overall engagement, coordinating work among multiple architects.
- Align with project and engagement managers to support planning and implementation.
- Review and guide project vision, implementation approach, and key artifacts.
- Perform hands-on application configuration as needed.
- Direct and mentor diverse teams, both technical and non-technical.
- Contribute to internal initiatives to fuel growth and nurture teammate skills.
- Support pre-sales activities and engage in community volunteering opportunities.
Required Qualifications:
- Hands-on technical consulting experience in a major software domain (e.g., CRM, ERP, HR) and coding experience in object-oriented languages.
- Ability to analyze, design, and optimize business processes through technology and integration.
- Experience in guiding customers in deploying emerging technology for business use.
- Strong presentation, communication, and facilitation skills, with the ability to work independently or as part of a distributed team.
- Availability to travel regionally and occasionally internationally.
- Proficiency in English and Arabic languages.
- Degree or equivalent relevant experience required.
Preferred Qualifications:
- Detailed understanding of Web Services, Data Modeling, and Enterprise application integration concepts.
- Proven ability to build relationships with C-level and key decision-makers.
- Experience as a Senior Architect or CTO in a mid- to large-sized organization leading organizational transformation.
- Experience defining and delivering enterprise applications on the Salesforce Platform.
Benefits & Perks:
- Comprehensive benefits package including well-being reimbursement, generous parental leave, adoption assistance, and fertility benefits.
- World-class enablement and on-demand training with Trailhead.com.
- Exposure to executive thought leaders and regular coaching with leadership.
- Volunteer opportunities and participation in community giving initiatives.
