About the Job
We are looking for Technical Consultants to deliver brand new cloud-based solutions and outcomes for our most sophisticated customers. Working closely with project teams and customer partners, you will design, develop, and deploy large-scale enterprise solutions in an agile and collaborative environment. Your role will involve owning the implementation of standard configurations and custom development, acting as a technical reference for the implementation team, and collaborating with global teams for delivery across geographies.
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Responsibilities
- Own the implementation of standard configurations and custom development, as well as data migration elements of a implementation.
- Lead deployment strategies during project development as defined by our architectural layer (Source Code Management and Deployment Standards).
- Apply troubleshooting strategies to identify and resolve implementation issues.
- Collaborate and act as a team lead for multiple projects, serving as a technical reference for our entire implementation team.
- Work remotely while engaging with global teams for delivery.
Minimum Qualifications
- Solid expertise in development on the platform.
- Experience with agile methodologies.
- Algorithm-oriented and logical mentality.
- Knowledge of JavaScript and front-end design (HTML and CSS).
- Experience in programmatic (Apex, LWC, JavaScript) and declarative (low code) development.
- Familiarity with deployment practices/strategies.
- Experience in delivering projects using Communications Cloud technology.
- Proficient in GitHub and branch manipulation.
- Administrator Certification.
- App Builder Certification.
- Proficient Spanish speaker and intermediate English speaker.
Desired Qualifications
- JavaScript Developer Certification.
- Omni Studio Consultant certification.
Soft Skills
- Dedication to time and tasks.
- Effective communication skills.
- Ability to collaborate to drive success.
- Comfort working in a group setting.
- Strong business insight and emotional intelligence.
- Desire to work in a fast-paced, challenging environment.
- Highly motivated and results-oriented.
- Ability to engage in fearless conversations and manage ambiguity.
- Strong problem-solving skills and creativity.
- Self-starting and independent working capability.
- Specialization in gathering and analyzing information and designing flexible, adaptable solutions to meet client needs.
- Continuous learner who stays updated on new technologies and functionalities.
Team Values
- Trust: Demonstrate integrity, clarity, and reliability.
- Leadership: Focus on people's development and wellbeing.
- Team Player: Proficient in collaboration with team members.
- Communicator: Clear and purposeful speaking and writing, capable of influencing and engaging C-level stakeholders confidently.
- Learner Mindset: Proactively seek knowledge and foster a positive learning environment.
- Active Listening: Actively listen with appreciation and take action based on feedback.
Benefits
When you join, you’ll have access to resources that help you achieve balance in all aspects of your life and be your best. The tools and benefits provided will support you in delivering outstanding experiences to customers and redefining possibilities for yourself and the world.
