The Senior Technical Consultant at Hitachi Energy is responsible for managing projects or processes independently, often with limited supervision. This role involves coaching and reviewing the work of lower-level professionals and addressing complex problems. Key responsibilities include:
- Ensuring the accuracy of Grid Automation asset data and maintaining databases for up-to-date customer asset information.
- Analyzing data and preparing reports for customers to facilitate risk-based asset condition and cybersecurity vulnerability monitoring.
- Supporting sales activities to promote Hitachi Energy's Grid Automation service offerings.
- Overseeing the handover of asset data to the Service Organization following project energization.
- Managing technical support cases, ensuring proper assignment to resources and tracking performance metrics against established KPIs and customer Service Level Agreements.
- Upholding Hitachi Energy’s core values of safety and integrity.
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This position promises an engaging work environment that promotes career growth and a healthy work-life balance. Flexible work practices may be offered depending on the role.
Location: Dubai, Dubai, United Arab Emirates
Job Type: Full-time
Experience Level: Experienced
Contract Type: Regular
Qualifications:
- A bachelor’s degree in a relevant industry is preferred.
- Proficiency in both spoken and written English is required.
