The company is pioneering the era of physical intelligence, transforming our lived world by making cities adaptive and industries resilient. We are seeking a Senior Technical Delivery Manager to lead the end-to-end delivery of customer and partner solutions across the company’s portfolio. This is a customer-facing role where execution of signed agreements is your primary responsibility, ensuring that scope, timelines, and quality commitments are met.
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As the Delivery Manager, you will be the key contact for customers during implementation, coordinating the company’s internal teams, managing partners, and driving delivery excellence. You will be accountable for turning complex contracts into successful outcomes and maintaining strong relationships with key stakeholders.
Responsibilities:
- Lead planning and execution of customer contracts, ensuring deliverables align with scope, timeline, and quality standards.
- Build trusted relationships with government, enterprise, and strategic stakeholders.
- Transform contracts and SOWs into actionable project plans and milestones.
- Align engineering, product, AI research, and business units for seamless outcomes.
- Identify risks and dependencies early, resolving blockers proactively.
- Oversee onboarding and training activities to ensure customers realize the intended value of the company’s solutions.
- Provide structured status updates and executive-level reporting to customers and the company leadership.
- Capture lessons learned and contribute to the enhancement of the company’s customer engagement model.
Qualifications:
- 5-10 years in technical delivery, engagement, or program management, with direct customer-facing responsibility.
- Background in AI, robotics, digital platforms, or enterprise-scale deployments preferred.
- Proven ability to build strong relationships with senior stakeholders, particularly in government or enterprise contexts.
- Demonstrated success in end-to-end delivery of large contracts or programs.
- Understanding of modern technology stacks (AI/ML, robotics, digital twin platforms).
- Excellent communication skills, capable of providing clarity at both executive and operational levels.
- Customer-first mindset, comfortable in complex, high-stakes environments.
What Working At the company Offers:
- Culture: A collaborative environment valuing curiosity, courage, and creativity.
- Impact: Opportunity to work on significant projects shaping a smarter, safer world.
- Growth: Outstanding opportunities for career development, working alongside leaders in AI, robotics, and systems engineering.
- Rewards: Competitive compensation package with healthcare, education support, and generous leave benefits.
