About the Role
A Technical Project Manager (TPM) is responsible for managing projects to ensure adherence to the proposed plan regarding timeline, budget, and scope. This role includes acquiring resources and coordinating the efforts of team members, and third-party contractors or consultants to deliver projects according to plan. The Technical Project Manager will also define the technical project’s objectives and oversee quality control throughout its life cycle.
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Project Scope and Objectives
- Define technical project scope, objectives, and deliverables in collaboration with stakeholders
- Ensure alignment of project goals with business objectives and stakeholder expectations
- Develop detailed project charters and obtain formal sign-off from stakeholders
Project Planning
- Develop comprehensive project plans, including schedules, budgets, and resource allocation
- Identify and document project dependencies, critical paths, and key milestones
- Utilize project management tools to create and maintain project schedules, ensuring all tasks are assigned and deadlines are met
- Conduct post-project reviews to identify lessons learned and areas for improvement
- Document and share best practices and lessons learned with the broader organization
- Implement changes based on review findings to improve future project outcomes
Technical Problem Solving
- Coordinate between different stakeholders and teams to help solve technical problems
- Provide technical guidance and support to team members as needed
- Ensure technical challenges are addressed promptly to avoid project delays
Monitoring and Reporting
- Monitor and report project progress and performance against established goals and milestones
- Prepare and present regular status reports to stakeholders, highlighting progress, risks, and issues
- Implement mechanisms for tracking project metrics and KPIs
Team Coordination and Task Management
- Drive project-related team ceremonies
- Ensure all team members have their tasks documented with clear estimates and delivery dates
- Facilitate communication and collaboration among project team members to ensure alignment and accountability
Task Documentation and Assignment
- Ensure that all project tasks are captured, documented, and assigned to the right individual in the project management tool used by the team
- Maintain an up-to-date project backlog and ensure tasks are prioritized according to project needs
- Review and approve task completion to ensure quality and adherence to project standards
Cross-Functional Collaboration
- Coordinate with cross-functional teams to ensure smooth execution of project tasks
- Align project activities with other ongoing initiatives to avoid conflicts and maximize resource utilization
- Foster collaboration and synergy among different teams to achieve project goals
- Report project progress to stakeholders on a daily and weekly basis
- Maintain open and transparent communication with all stakeholders to ensure expectations are managed effectively
- Ensure that project documentation is accurate, complete, and up-to-date
- Solicit feedback from team members and stakeholders to identify areas for process improvement.
Compliance
Enforce, incorporate, and comply with all necessary controls and related information security (EIS) policies, procedures, practices, training, reporting, personal due diligence and vigilance, within departmental/unit activities and operations.
Preferred Qualifications
- A tertiary-level qualification from an internationally recognized institution
Years & Nature of Experience
- 5 to 7 years of equivalent experience in project management, with demonstrated competencies and experience in at least 3 years managing technical projects in a software development environment
- Team or technical supervision skills
- Demonstrated expertise and experience with complex technical activities
- Experience working with more senior staff and dealing with complex issues, larger clients, accounts, projects, or internal relationships.
- Proven track record of successfully delivering projects on time and within budget
- Experience working with cross-functional teams and managing stakeholder relationships
- Prior experience in a software engineering role is a plus
Technical Competencies
- Strong understanding of SDLC, agile methodologies, and project management principles
- Proficiency with project management tools and software
- Ability to understand technical issues and drive them to closure
Behavioral Competencies
- Problem-solving skills
- Attention to detail
- Strong analytical and critical thinking abilities
- Excellent communication and interpersonal skills
- Leadership and team management skills
- Strong organizational skills and ability to handle multiple projects simultaneously
