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At the company, we believe in connecting the world, to and through, our global hub in Dubai; and in constantly innovating to ensure our customers ‘Fly Better’. Do you want to play a part in that journey and own technical products used by stakeholders and customers across the world? Join us in Cosmopolitan Dubai as a Senior Software Engineer and make your mark on the aviation world! As a Senior Technical Software Engineer in our AI platform team, you will design and build secure, scalable AI capabilities for use across the group (LLM, SLM and open-weight model integrations, agentic AI services, MCP servers/tools and Skills) packaged as re-usable components and accelerators for portfolio teams. You will implement the patterns that make AI production-ready: model routing and fallback, prompt caching and context management, retrieval and grounding, evaluation harnesses and AI-native observability (tracing, token/cost and quality telemetry). Responsible AI is central to the role — you will build in guardrails, input/output filtering and secure handling of data, secrets and model access, and apply grounding, citation and evaluation techniques to detect and reduce hallucination, bias and prompt-injection risk, in line with group security, privacy, and regulatory requirements. You will get hands-on with managed AI services on AWS, Azure, and GCP (e.g., Bedrock, Azure AI Foundry/OpenAI, Vertex AI), integrating them into business-critical solutions with the performance, compliance, and maintainability expected across the software lifecycle. The job also includes planning/estimation, application development, deployment, release, hyper-care, and operation of developed solutions. Responsibilities include collaborating with the team for technical design, development, and deployment of complex solutions, driving the adoption of engineering practices, partnering with cross-functional teams to determine solution viability, investigating and debugging complex issues, contributing to sprint/work design and planning, managing and mentoring software engineers, ensuring optimal use of enterprise application platforms, and being responsible for maintenance of products. You might be a good fit if you have a degree or equivalent, at least 5 years of experience in Information Technology, experience developing advanced software solutions in large organizations, experience with AI solutions, hands-on experience with AI services on major hyperscalers, understanding of responsible AI, and exposure to full stack development. Nice to have qualifications include experience with AI evaluation tools, relevant cloud certifications, and experience fine-tuning or self-hosting open-weight models. Join us in a management role and enjoy an attractive tax-free salary, generous travel benefits including discounted flights and hotel stays, an excellent leave and healthcare package, transport benefits, life insurance, and more. Find out what it’s like to live and work in our fast-paced, cosmopolitan home city in the Dubai Lifestyle section of our website www.thecompany.com/careers.
