About the Job
The company is seeking an experienced and highly skilled Senior Technical Trainer to lead the design, development, and delivery of engaging technical learning experiences that enable employees, customers, and partners to successfully adopt and maximize the value of the company's AI products, platforms, and solutions. In this role, you will transform complex technical concepts into intuitive, learner-centric training programs, combining strong instructional design expertise with exceptional presentation and facilitation skills.
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Location
Abu Dhabi, United Arab Emirates
Key Responsibilities
- Lead the design and development of comprehensive technical training programs for internal teams, customers, implementation partners, and stakeholders.
- Build structured learning paths covering the company's products, AI solutions, platform capabilities, integrations, APIs, deployment workflows, troubleshooting, and best practices.
- Develop instructor-led training, self-paced e-learning modules, onboarding programs, certification materials, workshops, and technical documentation.
- Deliver engaging instructor-led and virtual technical training sessions for employees, customers, partners, and executive stakeholders.
- Support customer enablement initiatives to improve adoption, proficiency, and successful implementation of the company's solutions.
Qualifications
- Bachelor's degree in Computer Science, Information Technology, Engineering, Technical Communication, Education, Instructional Design, or a related discipline.
- Minimum 7–10 years of experience in technical training, technical enablement, instructional design, technical documentation, or a similar role within software, AI, data analytics, cloud, or enterprise technology environments.
- Demonstrated experience working with AI, Generative AI, machine learning, data analytics, or intelligent automation solutions.
- Excellent presentation, facilitation, and public speaking skills with the ability to engage both technical and non-technical audiences.
Preferred Skills
- Arabic language proficiency is highly desirable.
- Strong instructional design and adult learning methodology expertise.
- Proficiency with presentation and visual design tools such as Microsoft PowerPoint, Canva, Figma, Articulate 360, Adobe Captivate, or similar platforms.
What We Look For
If you are a performance-driven, inquisitive mind with the agility to adapt to ambiguity, you will fit right in. You should be eager to explore opportunities to build meaningful collaborations with stakeholders and aspire to create unique customer-centric solutions.
What Working With Us Offers
- Culture: An open, diverse and inclusive environment with a global vision that encourages personal growth.
- Career: Accelerate your career through high-impact projects and access to resources for continuous growth and learning opportunities.
- Rewards: A competitive remuneration package with a host of perks including healthcare, education support, leave benefits, and more.
