About the Role
The company is looking for a full-time, enthusiastic, results-driven and forward-thinking Senior Technician to join our amazing culture. As the Senior Technician, you will be part of a dynamic team that allows you to grow as the company grows. You have a passion for providing world-class service to customers, colleagues, and communities. You will be a person of integrity with a commitment to growth, accountability, and delivering results. This role is an opportunity to join an organization with a positive culture that embraces equal opportunity and allows everyone to be the best version of themselves at work and home.
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Job Purpose
You will be responsible for performing advanced maintenance tasks independently or with support from a qualified Engineer. Tasks will include advanced troubleshooting techniques, basic interaction with software components of security systems, and executing advanced preventative maintenance tasks.
What You’ll Do with “Our Training and Your Experience”
- Perform corrective maintenance for intermediate to advanced cases as well as routine preventative maintenance procedures.
- Perform basic security system hardware/software configuration.
- Implement advanced troubleshooting techniques for security systems hardware and software components.
- Ensure compliance with safety standards, local legislation, statutory requirements, and regulations, as well as corporate guidelines, while performing maintenance-related duties and all other engineering works.
- Inspect, analyze, and provide case details, actions taken, and resolution for assigned cases via the company’s maintenance management system.
- Provide engineering support and management with detailed information about daily activities.
- Be available 24/7 when on duty for rectification callouts.
- Maintain a professional courteous manner with all clients, other contractors, and fellow employees.
- Mentor junior technicians and demonstrate a knowledge sharing approach.
Key Relationships
Internal:
- Operations Manager – Managed Services MEA
- Technical Manager – Managed Services
- Engineers, Team Leaders
- Audit & HSE
- Account Executive
- Logistics
External:
Job Dimensions
The company is an Equal Opportunity Employer.
