About the Role
We are seeking a full-time, enthusiastic, results-driven, and forward-thinking Technician to join our dynamic team. As a Technician in Managed Services, you will play a vital role in our commitment to providing world-class service to our customers, colleagues, and communities. You will be part of an amazing culture that supports professional growth and allows you to contribute to the success of the organization.
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Job Purpose
The Technician is responsible for performing basic to intermediate maintenance tasks for security systems, which include installation, troubleshooting, repairing, and preventative maintenance.
What You’ll Do with “Our Training and Your Experience”
- Perform corrective and routine preventative maintenance procedures within specified timelines.
- Attend to reactive or on-demand callouts, both during and outside normal working hours.
- Execute basic troubleshooting on hardware and software components of security systems.
- Install or replace hardware components, such as cameras and access control panels.
- Update the Team Leader on work progress.
- Be available for 24/7 attendance on rectification callouts.
- Maintain a courteous and professional manner with all clients, other contractors, and colleagues.
- Ensure health and safety standards comply with company guidelines.
Key Relationships
- Internal:
- Operations Manager – Managed Services MEA
- Technical Manager – Managed Services
- Engineers, Team Leaders
- Audit & HSE
- Account Executives
- Logistics
- External:
Requirements
- 1-2 years’ experience in security systems; UAE experience is a plus.
- High School Diploma and/or relevant technical certifications.
- Computer literate with the ability to use basic electrical tools.
- Experience operating a fiber splicing unit and terminating various types of ELV cables.
- Strong generic troubleshooting skills.
- Excellent communication skills (oral and written).
- Driving license is a plus.
Contract and Travel Details
- Location: United Arab Emirates
- Geographic Scope: Middle East & Africa
- Reporting to: Operations Manager – Managed Services MEA
- Direct Reports: None
We are proud to be an Equal Opportunity Employer and are committed to building a diverse workforce that reflects the communities we serve.
