We are currently looking for a Senior Telecom/Collab Admin for our Qatar operations.
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Location: Doha, Qatar
Education/Experience Requirements:
- Bachelor’s Degree in Computer/Communications Engineering.
- Minimum of 5 years experience in Telecom Systems support. Experience in financial institutions is a plus.
- Professional training on the relevant systems.
Required Special Skills:
- Excellent oral and written communication skills in English and Arabic.
- Strong analytical, problem-solving, and decision-making skills.
- Self-driven with well-developed leadership and team-building skills.
Essential Duties & Responsibilities:
- Customer (Internal & External):
- Handles efficiently & effectively the bank’s Telecom systems and services that extend to all users.
- Maintains relationships with selected vendors for Telecom hardware & software for proper handling & support of telecom equipment/services.
- Maintains effective relationships with all other related departments & units to achieve the Group’s goals & objectives in Telecom systems availability & monitoring.
- Internal (Processes, Products, Regulatory):
- Responsible for the handling & maintenance of Telecom systems & equipment at the Group’s sites.
- Performs on-site & remote technical support of Telecom Systems and equipment.
- Liaises effectively with Ooredoo regarding Telecom lines & services provided by them.
- Evaluates existing Telecom systems, and proposes possible improvements.
- Handles Telecom projects, and ensures compliance with requirements & deadlines.
- Enforces approved Telecom policies.
- Maintains proper documentation of Telecom Systems network.
- Supervises the related Telecom resources & vendors.
Learning & Knowledge:
- Maintains a working knowledge of Telecom operation and monitoring systems.
- Possesses in-depth technical knowledge in Telecom systems to ensure reliable service delivery and security and resolve any business disruption or inconvenience to users.
- Maintains working knowledge of Telecom operating regulations and guidelines along with any other related industry standards.
- Identifies areas for professional self-development.
Other:
- Ensure high standards of confidentiality to safeguard business-sensitive information.
Joining Time Frame:
2 weeks (maximum 1 month)
