About the Job:
Tabby creates financial freedom in the way people shop, earn, and save by reshaping their relationship with money. With over 5,000,000 active users, Tabby empowers individuals to manage their spending effectively. More than 30,000 global brands, such as H&M, Adidas, IKEA, SHEIN, noon, and Bloomingdale's, utilize Tabby's technology to enhance growth and foster customer loyalty through flexible payment options in stores and online.
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We are seeking an experienced and highly skilled Senior VoIP Engineer to spearhead the design, deployment, and maintenance of high-load telephony systems across our multinational operations. Your expertise will be crucial in ensuring seamless communication solutions that drive our mission of delivering innovative financial services.
Key Responsibilities:
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Design and Implementation:
- Lead the architecture and deployment of high-load VoIP telephony systems on various platforms.
- Manage telephony solutions within VDI environments, preferably using Citrix technologies.
- Ensure optimal performance of networks and VoIP protocols.
- Integrate telephony systems with existing infrastructure, including Google Workspace and Active Directory.
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Project Leadership:
- Act as the owner of large-scale telephony implementation or migration projects.
- Lead and mentor a team of engineers throughout project lifecycles.
- Develop hiring strategies and evaluate candidates based on key technical and soft skills.
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Regulatory Compliance:
- Stay updated on TRA (Telecommunications Regulatory Authority) requirements in the MENA region.
- Manage international call routing and ensure compliance with regional regulatory requirements.
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Vendor Management:
- Collaborate with vendors and partners to negotiate contracts and service agreements.
- Evaluate vendor solutions, including platforms like Genesys and Ziwo.
Skills, Knowledge & Expertise:
- Experience: Minimum of 5 years in VoIP engineering within multinational companies. Proven experience with telephony in VDI environments, particularly with Citrix.
- Technical Skills: Deep knowledge of networks and VoIP protocols; familiarity with cloud platforms such as Azure, Google Cloud, or AWS is advantageous.
- Regulatory Knowledge: In-depth understanding of TRA requirements in the MENA region.
- Leadership Abilities: Proven track record of leading teams and managing large projects.
- Communication Skills: Proficient in English, both written and spoken; strong interpersonal skills.
Job Benefits:
- Remote work with an individual relocation plan available.
- Opportunities for family relocation.
- Flexible working hours.
- Autonomy and responsibility from day one.
- Participation in the employee stock options program.
- Health Insurance provided.
If you're excited about this opportunity, we would love to hear from you!
