About
The company is seeking a Service & Business Transformation, Senior Consultant to lead business process improvement, service transformation, and business innovation activities. Act as the primary expert responsible for operating the Business Development function within Digital Enablement.
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Job Location
Client site, Riyadh, Riyadh Province, Saudi Arabia
Key Responsibilities
- Analyze, document, redesign, and optimize business processes (BPI/BPR).
- Transform business ideas into digitally executable operating models.
- Develop Business Cases and Business Models for new initiatives.
- Identify monetization and public-private partnership opportunities.
- Lead service concept design and high-level service architecture.
- Facilitate workshops with stakeholders and business owners.
- Support concept prototypes from a business perspective.
- Prepare recommendations for Product teams and monitor implementation progress.
- Identify service improvement opportunities across Ministry platforms.
Requirements
- Business Process Management (BPM/BPR)
- Service Design Thinking
- Business Model Canvas & Business Case
- Digital Transformation
- Stakeholder Management
- Workshop Facilitation
Expected Deliverables
- Business Process Document (54)
- Business Case Document — per new initiative.
- Business Model Document (Business Model Canvas or any) — per initiative.
- Process Maps (As-is / To-be) and BPR Report — per re-engineered process.
- Service Concept Document (business-level) — per new service.
- Monetization & PPP Opportunities Study — semi-annual or on demand.
- Workshop Summary Report — per workshop.
- Improvement Opportunities Register — living register, updated quarterly.
- Implementation Progress Report — monthly follow-up with Product teams to enhance services.
