Service Cloud Principal Specialist Solution Engineer

About the Job: At Salesforce, we’re committed to inspiring the future of business using AI, Data, and CRM. As a Service Cloud Principal Specialist Solution Engineer, you will play a vital role in our sales cycle as a trusted advisor, delivering thought leadership and enhancing the customer experience. You will collaborate closely with our sales team to interpret business objectives and present compelling solutions.

Location: Dubai, Dubai, United Arab Emirates
Work Conditions: Hybrid, Full-time

Responsibilities:

• Coordinate and lead the entire solution cycle in collaboration with various teams.
• Understand customer needs to position Salesforce’s products as the optimal solution for unique challenges.
• Develop and deliver innovative custom solutions and personalized demos of Salesforce products.
• Engage in product, sales, and procedural training and certifications to maintain essential knowledge for success.
• Meet quarterly and annual objectives set by management.
• Respond promptly to RFPs and lead the technical aspect of the sales cycle.
• Show interest in career development through internal training and mentorship initiatives.

Required Qualifications:

• Experience with Digital Transformation strategies in regulated industries.
• Proven track record in solution engineering, consultancy, or training in enterprise software.
• Excellent oral, written, presentation, and interpersonal skills.
• Strong time management abilities in dynamic team settings.
• Team-oriented with problem-solving skills in energizing environments.
• Passionate about technology, knowledge-sharing, and continuous learning.
• Willingness to travel occasionally.
• Fluency in Arabic and English is required.

Salesforce is committed to creating a diverse and inclusive environment. We welcome all applicants regardless of race, gender, religion, or other classifications protected by law.