Service Design Lead

Unlock employer Dubai, United Arab Emirates Direct to Company 16 Dec 2025

Apply Direct

Financial

Estimate: $90k - $120k*
Zero income tax location

Accessibility

Visa Provided

Requirements

Experience: Senior
English: Professional

Explore more jobs:

View more Design & Creative jobs in Dubai · View all Design & Creative jobs

Position

We are currently looking for a Service Design Lead for our UAE operations with the following terms & conditions.

Ready to apply for roles like this?

Unlock the company name and direct application link. Subscribers get instant access to fresh jobs across Dubai, Abu Dhabi and Riyadh, many with visa support.

Unlock employer & apply directly

Responsibilities

Proven experience in service design, journey mapping, service blueprinting, and experience strategy.
Skilled in facilitation, co-creation, and stakeholder engagement.
Expertise in Figma, Miro, Adobe Creative Suite, and prototyping tools.
Strong understanding of service design systems and frameworks.
Familiarity with Agile and cross-functional service development.
Experience conducting user research, service prototyping, and usability testing.

Experience

8 years of experience in service design or related fields.
Experience leading complex, cross-channel service projects from discovery to delivery.

Requirements

Bachelor’s degree in Design, Service Design, HCI, or a related field (Master’s preferred).
Prior experience working in multinational and dynamic organizations.
Strong portfolio showcasing service design outcomes and impact.

Terms and Conditions