Service Design Lead

Join our dynamic team and be part of shaping the future! As a Service Design Lead, you will be an expert in Business Process Analysis Tools, collaborate seamlessly, manage teams effectively, and contribute to key decisions. Your role will involve providing innovative solutions that drive success across multiple teams.

Location
Dubai

Work Conditions
Full-time - On-Site

Key Responsibilities

• Lead service delivery strategy for client portfolios
• Address performance issues and implement improvement plans
• Manage people engagement and optimize delivery targets

Requirements

• Master proficiency in Business Process Analysis Tools
• Expert proficiency in Business Process Design
• A minimum of 5 years of experience in relevant related skills
• Bachelor's Degree in relevant field of studies

Bonus Points If You Have

• Advanced proficiency in Process Design Mapping and Analysis