Company logo hidden

Service Design Lead

Unlock employer Dubai, United Arab Emirates Posted: 17 Feb 2026

Financial

  • Estimate: $80k - $120k*
  • Zero income tax location

Accessibility

  • Visa Provided

Requirements

  • Experience: Intermediate
  • English: Professional

Position

We are currently looking for a Service Design Lead for our UAE operations with the following skill set and terms & conditions.

Ready to apply for roles like this?

Unlock the company name and direct application link. Subscribers get instant access to fresh jobs across Dubai, Abu Dhabi and Riyadh, many with visa support.

Unlock employer & apply directly

Requirements

  • Proven experience in service design, journey mapping, service blueprinting, and experience strategy.
  • Skilled in facilitation, co-creation, and stakeholder engagement.
  • Expertise in Figma, Miro, Adobe Creative Suite, and prototyping tools.
  • Strong understanding of service design systems and frameworks.
  • Familiarity with Agile and cross-functional service development.
  • Experience conducting user research, service prototyping, and usability testing.
  • 4–8 years of experience in service design or related fields.
  • Experience leading complex, cross-channel service projects from discovery to delivery.
  • Bachelor’s degree in Design, Service Design, HCI, or a related field (Master’s preferred).
  • Prior experience working in multinational and dynamic organizations.
  • Strong portfolio showcasing service design outcomes and impact.

Joining Timeframe
2 weeks (maximum 1 month)

Location
Dubai, United Arab Emirates

Apply Direct

Jobs you might like   View all jobs

Ready to apply for this role?

Apply Direct