Post a Job

Service Design Lead

Unlock employer Dubai, United Arab Emirates Posted: 11 Dec 2025

Apply Direct

Financial

Estimate: $70k - $90k*
Zero income tax location

Accessibility

Office Only
Visa Provided

Requirements

Experience: Senior
English: Professional

Explore similar roles:

View Unspecified jobs in Dubai · View all Unspecified jobs

Position

We are currently looking for a Service Design Lead for our UAE operations with the following terms & conditions. The ideal candidate will have proven experience in service design, journey mapping, service blueprinting, and experience strategy. They should be skilled in facilitation, co-creation, and stakeholder engagement, with expertise in Figma, Miro, Adobe Creative Suite, and prototyping tools. A strong understanding of service design systems and frameworks is essential, as is familiarity with Agile and cross-functional service development. Additionally, the candidate should have experience conducting user research, service prototyping, and usability testing.

Ready to apply for roles like this?

Unlock the company name and direct application link. Subscribers get instant access to fresh jobs across Dubai, Abu Dhabi and Riyadh, many with visa support.

Unlock employer & apply directly

The requirements include:

8 years of experience in service design or related fields.
Experience leading complex, cross-channel service projects from discovery to delivery.
A Bachelor’s degree in Design, Service Design, HCI, or a related field (Master’s preferred).
Prior experience working in multinational and dynamic organizations.
A strong portfolio showcasing service design outcomes and impact.

Terms and conditions include a joining time frame of a maximum of 4 weeks.

Apply Direct