Service & Interaction Design Consultant - Emiratization & UAE Talent Development

As a Service & Interaction Design Consultant at the company, you will play a key role in uncovering user needs through research and developing deep insights that inform how people interact with the products and services we design. You will participate in and occasionally lead Service & Interaction Design activities, including client workshops, user interviews, and creative brainstorms. Your ability to explain and discuss design decisions eloquently will be paramount. You will manage some Service & Interaction Design activities at the project level and own specific deliverables, framing and telling the story of design solutions. Additionally, you will contribute to communicating research findings and conceptual ideas, both verbally and visually. You will also act as a company ambassador, helping to plan and attend studio and community events, workshops, and conferences.

Location: Dubai, UAE

Requirements:

• 3-5 years of in-depth knowledge and experience of Interaction Design and Service Design across varied users, business problems, and devices.
• Bachelor’s degree or equivalent experience in a related field.
• Ability to learn new software quickly, with experience in Microsoft Office, Adobe Creative Suite, Sketch, InVision, Axure, Confluence, or JIRA being a plus.
• Understanding of several areas of specialization within the greater design landscape, including Design Research, Visual Design, and Content Design.
• Ability to create experience maps, user journeys, service blueprints, interaction models, flows, and wireframes.
• Familiarity with rapid prototype methods, ranging from paper sketching to digital prototypes.
• Preparedness for being part of teams focusing on user-centered design practices to develop new products and services.

Work Conditions:

• Employment Type: Full-time
• Job Type: On-site
• Early Career role with opportunities for professional growth.