ABOUT THE ROLE
We are looking for a Service and Maintenance Engineer to join our Operation Support team. The role is responsible for maintaining and troubleshooting CNC and production machinery, with a strong focus on DMG Mori and multi-axis CNC machines.
The position will support equipment reliability, preventive maintenance, fault diagnosis, and emergency breakdowns to minimize production downtime and ensure safe and efficient operations.
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RESPONSIBILITIES
- Perform scheduled, preventive, and emergency maintenance on DMG Mori and multi-axis CNC machines.
- Troubleshoot electrical, mechanical, pneumatic, and hydraulic systems.
- Diagnose faults on Fanuc, Siemens, and Heidenhain CNC controllers.
- Perform geometric and mechanical machine alignment using dial indicators, lasers, and test bars.
- Service and repair WEDM and EDM systems.
- Troubleshoot PLCs, automated circuits, and control panels.
- Backup and restore CNC parameters, PLC programs, and machine data.
- Conduct root-cause analysis of recurring machine failures.
- Support machine installation, relocation, repairs, and technical upgrades.
- Develop and maintain preventive maintenance schedules.
- Manage critical spare parts and maintain accurate maintenance records through CMMS.
- Ensure compliance with HSE requirements and LOTO procedures.
BASIC QUALIFICATIONS
- Bachelor’s degree in Mechanical Engineering or Electrical Engineering.
- 5–10 years of relevant experience in maintenance or service engineering.
- Strong hands-on experience in CNC machine maintenance and troubleshooting.
- Knowledge of mechanical, electrical, pneumatic, and hydraulic systems.
- Ability to read and interpret electrical and mechanical schematics.
- Experience in fault diagnosis and root-cause analysis.
- Good written and spoken English.
PREFERRED QUALIFICATIONS
- 3–5 years of hands-on experience servicing DMG/DMG Mori machines.
- Experience with Fanuc, Siemens, and/or Heidenhain controllers.
- Hands-on experience with PLC fault finding and automated systems.
- Experience servicing WEDM and EDM machines.
- Knowledge of CNC machine alignment and mechanical fitting.
- Experience using SAP, Maximo, or similar CMMS platforms.
- Industrial safety or electrical regulation certifications.
- Arabic language skills are an advantage.
WHY CHOOSE THE COMPANY
At the company, the real investment goes beyond compensation. Through our dedicated learning academy and digital learning platforms, employees have access to extensive opportunities to develop new skills, deepen their expertise, and advance their careers. Combined with the freedom to innovate, strong career support, and the opportunity to collaborate with world-class talent from across the globe, the company is a place where you can continue to grow, keep learning, and turn ambitious ideas into meaningful outcomes.
Working at the company also comes with a package that genuinely reflects how much we value our people. Salaries are highly competitive and tax-free and, depending on your role and seniority, benefits can include family visas, annual flight tickets, medical insurance for you and your dependents, and education allowances for your children.
CANDIDATE PRIVACY & EQUAL OPPORTUNITY STATEMENT
If you feel your skills, experience and potential are a strong match for a role, we encourage you to apply even if you don’t meet every requirement. We are genuinely interested in what you can bring to the company.
The company is an equal opportunity employer committed to building a diverse, inclusive, and high-performing workforce. We believe every individual deserves to be treated with fairness, respect and dignity, and our employment decisions reflect that. We do not discriminate based on race, colour, nationality, ethnicity, religion, gender, marital status, age, disability, pregnancy or parental status, or any other characteristic protected by applicable law.
As a global organisation, effective collaboration across international teams is central to how we work, so English proficiency is required for all roles unless otherwise stated in the job posting.
