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Service Representative I , Digital ( Substation Automation )

Unlock employer Al Khobar & Jeddah & Riyadh, Saudi Arabia Direct to Company 1 hour ago · 11 Oct 2026

Financial

  • Estimate: $20k - $70k*
  • Zero income tax location

Accessibility

  • Office Only
  • Visa Provided

Requirements

  • Experience: Senior
  • English: Professional

Position

About the Role
Join our team as a Generalist Service Representative and become the technical expert our customers rely on. You'll deliver hands-on installation, maintenance, and repair services that keep critical systems running safely and efficiently while building lasting customer relationships.

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Position Summary
We are seeking an experienced Substation Automation & SCADA Engineer to join our team for utility and critical infrastructure projects. The successful candidate will be responsible for engineering, configuration, testing, commissioning, troubleshooting, and support of Substation Automation Systems (SAS), SCADA, RTU, PLC, and communication networks. The role requires strong hands-on experience with the company's solutions and utility communication protocols.

What Will You Do?

  • Design, engineer, configure, and commission Substation Automation Systems (SAS).
  • Configure and integrate SCADA, RTU, HMI, and communication gateways.
  • Perform IEC 61850 engineering, including IED integration, GOOSE messaging, and MMS communications.
  • Develop and configure SCADA databases, alarm management, and control schemes.
  • Execute FAT, SAT, pre-commissioning, commissioning, and troubleshooting activities.
  • Perform signal mapping, point-to-point testing, and communication testing.
  • Integrate protection relays, meters, and intelligent electronic devices (IEDs).
  • Prepare technical documentation including FDS, I/O lists, network architecture drawings, and test reports.
  • Troubleshoot communication issues involving IEC 61850, Modbus, DNP3, and IEC 60870-5-104.
  • Interface with clients, consultants, utilities, and project teams during project execution.
  • Support operational and maintenance activities for critical power infrastructure.

What Are the Key Skills We Are Looking For?
Substation Automation

  • IEC 61850 Engineering
  • SAS Configuration & Commissioning
  • Protection Relay Integration
  • Bay Control and Monitoring Systems
  • Gateway Configuration

SCADA & RTU

  • SCADA Engineering
  • RTU Configuration and Testing
  • Database Engineering
  • Alarm & Event Configuration
  • Remote Control & Monitoring Systems

The Company's Solutions

  • EcoStruxure Power Operation (EPO)
  • Power Monitoring Expert (PME)
  • PACiS
  • EcoStruxure Condition Monitoring
  • MiCOM Protection Relays

PLC & Automation

  • Modicon M340
  • Modicon M580
  • Control Expert
  • PLC Programming and Troubleshooting

Communication Protocols

  • IEC 61850
  • IEC 60870-5-101/104
  • Modbus RTU/TCP
  • DNP3
  • OPC

What Qualifications Will Make You Successful?

  • Bachelor's Degree in Electrical Engineering, Electronics Engineering, Instrumentation Engineering, or Automation Engineering.
  • Minimum 5-8 years of experience in Substation Automation, SCADA, RTU, and Power System Automation.
  • Experience in Utility, Transmission, Distribution, Data Center, Oil & Gas, or Critical Infrastructure projects.
  • Strong troubleshooting and commissioning skills.
  • Excellent communication and client-facing skills.
  • Ability to travel within KSA and GCC when required.

The ideal candidate should be capable of independently handling Engineering, Configuration, Testing, Commissioning, Troubleshooting, and Customer interaction with strong expertise in IEC 61850, SCADA, RTU, the company's PACiS/EcoStruxure solutions, and utility substation automation projects.

What’s in It for Me?

  • Direct customer impact through meaningful technical work in the field
  • Mentorship and structured support to build your technical skills and confidence
  • Career growth opportunities within a global leader in energy management and automation
  • Exposure to diverse industries and innovative technologies

Rewards Designed for You
Our Total Rewards is our way of saying: We see you and we value you. It’s more than just pay and benefits—it’s a meaningful investment in you. It is designed to help you perform, grow, feel safe, and elevate your potential. The package helps you care for yourself and your family, plan your future, grow your skills and career, collaborate in an inclusive workplace, and contribute to your community.

Looking to Make an IMPACT with Your Career?
When you are thinking about joining a new team, culture matters. We believe that our IMPACT values – Inclusion, Mastery, Purpose, Action, Curiosity, Teamwork – starts with us. IMPACT is your invitation to join a company where you can contribute to turning sustainability ambition into actions, no matter what role you play. We are looking for IMPACT Makers; exceptional people who turn sustainability ambitions into actions at the intersection of automation, electrification, and digitization.

Diversity and Inclusion Commitment
We aspire to be the most inclusive and caring company in the world, by providing equitable opportunities to everyone, everywhere, and ensuring all employees feel uniquely valued and safe to contribute their best. We mirror the diversity of the communities in which we operate, and ‘inclusion’ is one of our core values.

Country-specific programs and initiatives may be available.

The Company is an Equal Opportunity Employer. It is our policy to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct.

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