About the Role
As a Service Trainer, you will play a key role in developing the skills and expertise of our field service teams and customers. You will deliver practical training on PGSV portfolio, including high voltage systems and equipment, ensuring safe and reliable operations across the industry. This position offers the chance to work with advanced technologies, collaborate with diverse teams, and contribute to the ongoing success of a global leader in power solutions. If you have a strong technical background and a passion for sharing knowledge, this is an excellent opportunity to advance your career while making a meaningful impact in the power sector. Experience in high voltage equipment such as breakers, GIS, GCBs, PASS, disconnectors, power quality equipment, or digital stations will set you apart and allow you to make an even greater impact.
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How You’ll Make an Impact
- Develop and deliver engaging technical training on PGSV portfolio equipment and safety protocols.
- Lead and deliver training sessions for both internal teams and external customers.
- Oversee the certification process for field service personnel.
- Maintain a state-of-the-art Service Academy and its equipment.
- Prepare and update comprehensive training documentation and bulletins.
- Provide expert technical support and advice to field service teams.
- Collaborate with business units to align training with company strategy.
- Continuously enhance your own technical knowledge and certifications.
- Ensure compliance with applicable external and internal regulations, procedures, and guidelines.
- Enhance onboarding programs to support successful integration and early productivity.
- Execute training plans aligned to business and operational goals.
- Ensure compliance with applicable internal procedures, customer requirements, industry standards, regulations, and company guidelines.
- Live the company's core values of safety and integrity, taking responsibility for your actions while caring for your colleagues, customers, and the business.
Your Background
- A Bachelor's degree in Electrical or Mechanical Engineering.
- Minimum 5 years of experience in a technical or field service role, ideally with high voltage equipment.
- Familiarity with high voltage equipment such as High Voltage Breakers (Dead Tank, Live Tank), GIS (Gas Insulated Switchgear), GCB (Generator Circuit Breaker), PASS (Plug & Switch System), High Voltage Disconnectors and Grounding Switches, Power Quality Equipment, and Digital Stations is a significant differentiator.
- Excellent communication skills in Arabic and English, and an ability to collaborate in cross-functional teams.
- Ability to interpret technical drawings and engineering concepts.
- Excellent interpersonal and relationship-building skills.
- Proficiency in both spoken and written English is required.
Additional Information
Qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access the career site due to your disability. You may request reasonable accommodations by completing a general inquiry form on our website. Please include your contact information and specific details about your required accommodation to support you during the job application process.
As part of our recruitment process, digital and automated tools, including AI-supported solutions, are used to assist with activities such as application screening, job matching, and interview scheduling. These tools are designed to support our recruiters and do not replace human decision-making. Candidate data is processed in accordance with applicable data protection and employment laws.
As part of the hiring process, pre-employment background checks may include verification of employment history, education, criminal records, and other relevant information in accordance with applicable laws. For certain roles, particularly those involving access to sensitive information or security-sensitive functions, additional background checks may be required. The scope and depth of any background or security review will be determined based on the nature of the role and business necessity, always in compliance with applicable federal, state, and local laws. Candidates will be notified and asked to provide consent prior to the initiation of any such checks.
