About the Role
The Service Technician is responsible for diagnosing, repairing, and maintaining vehicles according to manufacturer standards and company procedures. The role supports workshop operations by delivering high-quality technical service, ensuring customer satisfaction, and maintaining safety and operational excellence within the service center.
Ready to apply for roles like this?
Unlock the company name and direct application link. Subscribers get instant access to fresh jobs across Dubai, Abu Dhabi and Riyadh, many with visa support.
Unlock employer & apply directly
Key Responsibilities
- Perform vehicle inspections, diagnostics, repairs, and scheduled maintenance activities.
- Identify mechanical, electrical, and technical faults using diagnostic equipment and repair manuals.
- Carry out repairs and maintenance according to OEM standards and workshop procedures.
- Conduct testing and quality checks to ensure vehicles are operating correctly before delivery.
- Support troubleshooting and resolution of complex technical issues with guidance from senior technicians or workshop supervisors.
- Accurately document repair findings, work performed, and parts utilized.
- Ensure timely completion of repair orders while maintaining high-quality workmanship.
- Maintain workshop tools, diagnostic equipment, and work areas in a clean and safe condition.
- Follow all safety policies, operational procedures, and environmental regulations.
- Coordinate with Service Advisors and Parts teams to ensure efficient workflow and customer satisfaction.
- Participate in technical training and continuously improve product and technical knowledge.
Skills
Technical Skills
- Strong knowledge of automotive systems, including electrical, mechanical, and diagnostic systems.
- Ability to use diagnostic tools and workshop equipment effectively.
- Understanding of repair manuals, technical documentation, and OEM procedures.
- Knowledge of EV systems and high-voltage safety procedures is an advantage.
- Familiarity with workshop health and safety practices.
Personal Skills
- Attention to detail and quality-focused mindset.
- Strong troubleshooting and problem-solving abilities.
- Ability to work under pressure and meet deadlines.
- Teamwork and collaboration skills.
- Good communication and organizational skills.
Minimum Qualifications
- Diploma or technical certification in Automotive Technology or related field.
- Minimum 3 years of experience in automotive service and repair.
- Experience with premium automotive brands or EV vehicles is preferred.
- Basic English communication skills; Arabic is a plus.
- Valid driving license preferred.
Compensation & Benefits
The company offers a comprehensive and competitive benefits package including:
- Medical, dental, and vision insurance.
- Life and disability coverage.
- Paid time off and paid holidays.
- Paid sick leave.
- 401(k) retirement plan.
- Hourly/non-exempt employees accrue up to 120 hours paid time off, and salaried/exempt employees accrue up to 160 hours paid time off.
- Eligible employees may participate in the company’s equity program and/or a discretionary annual cash incentive program.
- Incentive and equity awards, if applicable, are determined based on individual performance, role scope, market considerations, and overall company results, in accordance with the terms of the applicable plans.
Equal Opportunity
At the company, we believe diversity strengthens everything we build. We are proud to be an equal opportunity employer and are committed to providing an inclusive workplace for all. We consider all qualified applicants without regard to race, color, national or ethnic origin, age, religion, disability, sexual orientation, gender, gender identity or expression, marital status, or any other characteristic protected by applicable state or federal laws and regulations.
Accessibility
We are committed to providing reasonable accommodations for qualified individuals with disabilities. If you need any accommodation to participate in the application process, please contact us at TA-Operations <@> the company.com. This email address is designated solely for accommodation requests and is not monitored for job applications or resume submissions. To be considered for employment, all applications must be submitted through the company Careers website.
Candidate Data Privacy
By submitting your application, you understand and agree that your personal data will be processed in accordance with our Candidate Privacy Notice.
