ServiceNow Developer

About the Job: We are seeking a ServiceNow Developer with 5 - 8 years of experience focused on custom applications. This full-time role requires working on-site in Dubai, United Arab Emirates.

Key Responsibilities:

• Lead the design and development of custom-scoped ServiceNow applications.
• Define and configure complex workflows, business rules, notifications, and data models.
• Design and enforce role-based security models (ACLs) aligned with enterprise standards.
• Guide junior developers and review configurations for quality and best practices.
• Collaborate closely with Architects, Business Analysts, and stakeholders to translate requirements into scalable solutions.
• Ensure all developments are upgrade-safe, performance-optimized, and compliant with EGA ServiceNow standards.
• Manage deployment activities across non-production and production environments.
• Support release planning, change requests, and production stabilization.
• Produce high-quality technical documentation and conduct structured knowledge transfer.

Required Skills & Qualifications:

• 4+ years of ServiceNow development experience.
• Strong expertise in JavaScript, Glide API, ServiceNow Studio, and scripting best practices.
• Hands-on experience with Flow Designer, App Engine, Service Portal, and reporting.
• Solid experience in custom application development and lifecycle management.
• Strong understanding of ServiceNow security, ACLs, and role design.
• Experience working within enterprise governance, change, and release frameworks.
• ServiceNow Certified System Administrator (CSA) – Mandatory.
• Additional ServiceNow certifications (e.g., CAD, App Engine) are a plus.
• Excellent communication and stakeholder management skills.

Deliverables:

• Deployed ServiceNow Stakeholder Management Application.
• Configured data model, forms, workflows, and access roles.
• Basic dashboards and operational reports.
• Technical documentation and knowledge transfer.
• Hosted on the company's existing ServiceNow platform and licenses.
• Any scope changes governed through the company's formal change control process.
• Final acceptance subject to EGA functional, security, and quality approval.

Please share your CV via the provided link.