ServiceNow ITSM

Virtusa is seeking a professional with solid experience in implementing core IT Service Management (ITSM) modules such as Incidents, Problems, and Changes. The ideal candidate will be capable of configuring both out-of-the-box and custom workflows, with a deep understanding of best practices and process improvements. Experience in consulting roles with enterprise clients is highly valued.

Virtusa is one of the fastest growing IT Services companies in the Middle East, working on leading Digital Transformation programs with a client base that includes banking and financial services, travel, telecom, and other enterprises in the region. The company has received multiple awards from reputable organizations like Gartner and IDC for its innovative solutions.

Joining Virtusa means becoming part of a global team of over 30,000 professionals who are committed to teamwork, quality of life, and professional development. The company emphasizes growth and offers exciting projects and opportunities to work with state-of-the-art technologies.

Location: Dubai, Dubai, United Arab Emirates (Hybrid)
Work Conditions: Hybrid, Full-time
Language Requirements: Not specified.