ServiceNow - Knowledge Management Specialist

This role involves creating, governing, and continuously improving knowledge content within the ServiceNow platform. The successful candidate will curate knowledge articles, define and enforce governance standards, analyze usage trends, and ensure documentation quality by collaborating with various teams. The position promotes self-service capabilities via the knowledge base.

Located in Riyadh, Saudi Arabia, the job is fully onsite, emphasizing in-person collaboration while allowing for flexibility to support individual work styles and personal circumstances.

To qualify, candidates should have experience in ServiceNow Knowledge Management or similar roles, as well as strong written communication and content management skills, along with attention to detail, particularly in IT support environments.

DXC Technology is a leading IT services company formed from the merger of CSC and the Enterprise Services business of Hewlett Packard Enterprise, serving almost 6,000 clients worldwide and recognized for its commitment to corporate citizenship.