ServiceNow Project Manager

We are looking for a seasoned Project Manager to lead ServiceNow ITSM implementations across key modules including Incident, Request, Problem, Change, Knowledge, and CMDB, based in Riyadh.

Location: Riyadh, Saudi Arabia (On-site)
Work Conditions: Full-time

Qualifications:

• Bachelor’s degree in Computer Science, Information Technology, Engineering, or a related field
• 10+ years of experience in IT Service Management (ITSM) and Enterprise Platforms
• At least 8 years of hands-on ServiceNow experience across large-scale implementations
• Proven track record of delivering ServiceNow ITSM implementations (Incident, Request, Problem, Change, Knowledge, CMDB)
• Strong experience working in Agile/Scrum environments with end-to-end delivery ownership
• Hands-on exposure to the ServiceNow platform (configurations, workflows, integrations)
• Excellent stakeholder management skills
• Strong communication, facilitation, and negotiation abilities

Language Requirements: Not specified