As a ServiceNow Solution Architect at DXC Technology, you will play a key role in designing and implementing ServiceNow solutions that align with business requirements.
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Key Responsibilities:
- Solution Design: Collaborate with stakeholders to understand business requirements and design suitable ServiceNow solutions.
- Implementation: Oversee the implementation process of the ServiceNow solution, working alongside developers, administrators, and stakeholders to ensure success.
- Integration: Manage the integration of ServiceNow with other organizational systems, such as HR and IT systems.
- Customization: Tailor ServiceNow to meet specific organizational needs by developing custom applications, workflows, and integrations.
- Testing: Conduct testing to ensure the ServiceNow solution functions as expected and meets the specified requirements.
- Documentation: Create comprehensive documentation encompassing requirements, design, and implementation details.
- Training: Provide training for end-users and administrators to ensure effective adoption and usage of the ServiceNow solution.
Requirements:
- Bachelor’s degree in Computer Science, Information Systems, or a related field.
- Experience in designing and implementing ServiceNow solutions.
- Proficiency in ServiceNow development, including custom applications, workflows, and integrations.
- Strong knowledge of ServiceNow architecture, including modules, databases, and security.
- Excellent communication skills, with the ability to convey technical information to non-technical stakeholders.
- Ability to collaborate effectively in a team environment and engage with stakeholders at all levels.
- Strong problem-solving skills and creative thinking for solution design.
- ServiceNow certification is preferred, but not required.
DXC Technology prioritizes in-person collaboration while offering flexibility to support employee wellbeing, productivity, and individual work styles. The company is committed to fostering an inclusive environment where everyone can thrive.
