This role involves collaborating with stakeholders to understand business requirements and designing a ServiceNow solution that meets those needs. The ServiceNow Solution Architect will oversee the implementation of the solution, working alongside developers, administrators, and stakeholders to ensure success. Key responsibilities include:
- Solution Design: Collaborate with stakeholders to design effective ServiceNow solutions.
- Implementation: Oversee successful implementation by coordinating with developers and stakeholders.
- Integration: Integrate ServiceNow with other organizational systems, like HR and IT systems.
- Customization: Tailor ServiceNow with custom applications, workflows, and integrations as per organizational needs.
- Testing: Conduct thorough testing to verify the solution meets requirements and functions properly.
- Documentation: Create comprehensive documentation detailing requirements, design, and implementation.
- Training: Provide training to end-users and administrators for successful adoption of the ServiceNow solution.
Ready to apply for roles like this?
Unlock the company name and direct application link. Subscribers get instant access to fresh jobs across Dubai, Abu Dhabi and Riyadh, many with visa support.
Unlock employer & apply directly
Requirements:
- A bachelor's degree in Computer Science, Information Systems, or a related field.
- Experience in designing and implementing ServiceNow solutions.
- Proficiency in ServiceNow development, encompassing custom applications and workflows.
- Understanding of ServiceNow architecture including modules, databases, and security protocols.
- Strong communication skills to relay technical information to non-technical stakeholders.
- Ability to collaborate effectively in a team environment.
- Creative problem-solving skills for designing effective solutions.
- ServiceNow certification is preferred but not required.
This position is based in Riyadh, Saudi Arabia, and offers a full-time work schedule. At DXC Technology, we prioritize strong connections and community, fostering an inclusive environment where everyone can thrive while maintaining a flexible work model that supports individual styles and life circumstances.
