SharePoint Administrator

We are seeking a proactive and technically skilled SharePoint Administrator with 2-4 years of experience in supporting SharePoint (preferably On-Prem) and .NET-based web applications. The ideal candidate will have strong application maintenance expertise, practical knowledge of ITSM processes, and exceptional communication and interpersonal skills. Experience working in the Middle East region is highly desirable.

Key Responsibilities

• Provides operational support, incident and problem handling for SharePoint Services.
• Administration and Maintaining SharePoint Services.
• Design and Implement DRP (Disaster Recovery Plan) for SharePoint Service.
• Be aware of Virtualization technologies (VMware, Hyper-V).
• Plans, designs, implements, documents and administers Microsoft SharePoint.
• Provide SharePoint administration including SharePoint and SQL Server patching, preventive maintenance, performance optimization.
• Monitors System and Event logs and activity on all SharePoint Servers to ensure system health and deal with errors before affecting Service.
• Work together with other Teams to Maintain SharePoint Service availability, Scalability, Reliability and Performance.
• Work closely with the PMO to ensure proper planning and execution of projects and initiatives.
• Researches, installs, and tests SharePoint and SQL server Patches and Updates.
• Facilitates Site moves and relocations without affecting Service availability and Performance.
• Implements SharePoint Requirement and Business needs.
• Supports the organization and units with advice and guidance related to SharePoint solutions and Technologies.
• Develop Systems design, Implementation and Test documentation.
• Provides training and opportunities for learning SharePoint technologies to all employees and consultants.
• Works closely with others within the IT function to define metrics which are used to measure and communicate the efficiency and effectiveness of SharePoint Environment.
• Recognizes and identifies potential areas where existing policies and procedures require change, or where new ones need to be developed, especially regarding future business expansion.
• Strives to learn the job functions of the position’s immediate group leader.
• Fulfills departmental requirements in terms of providing work coverage and administrative notification during periods of personnel illness, vacation or education.
• Participate in the 24x7 On-Call support Rota if required.

Required Skills and Qualifications

• Requires 2-4 years of experience in administration of MS SharePoint on premise and online versions.
• Good knowledge in maintaining servers for standard Internet services such as DNS, SMTP and mail.
• Experience in SharePoint applications installation and configuration.
• Experience in Virtualization (VMware and Hyper-v).
• Good knowledge in setting up Microsoft Cluster environments.
• Good knowledge with all versions of Windows desktop operating systems.
• Understanding of the administration of SQL database servers.
• Knowledge of standard backup procedures and management and ability to restore needed data from backup.
• Good knowledge in Enterprise System Management Products.
• Familiar with networking technologies such as TCP/IP, VLANs, Switching, Load balancing, LAN/WAN technologies.
• Ability to troubleshoot, address and Solve SharePoint Issues.
• Good experience in IT Governance, Service Support and Delivery Processes (ITIL).
• SharePoint Administration Certified.
• Good verbal, written, and presentation skills.
• Strong analytical, problem-solving and reporting skills.
• Ability to manage multiple tasks and competing priorities.
• Open, positive and co-operative attitude to colleagues.
• Good customer-care attitude.
• ‘Team player’, with a positive ‘can do’ attitude.
• Highly ethical, dependable, and willing to take responsibility and be accountable for assigned scope.
• Used and willing to work to tight timescales in dynamic environments.
• Ability to work varying hours and shifts.
• BS or BA degree in computer science, business administration or related field required.

Location
Middle East

Work Conditions
Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We’re committed to fostering an inclusive environment where everyone can thrive.