About the Role
This position manages all engineering and maintenance operations, ensuring the upkeep of the building, grounds, and physical plant with a commitment to safety, security, and asset protection. Key responsibilities include managing the budget, capital projects, preventative maintenance initiatives, and energy conservation efforts, along with ensuring compliance with regulatory requirements. The role also involves assisting in leading the emergency response team for facility-related issues.
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Education and Experience
- High school diploma or GED; 3 years experience in engineering and maintenance or related field; technical training in HVAC-R/electrical/plumbing.
- OR
- 2-year degree from an accredited university in Building and Construction, Engineering, Mechanics, or a related major; 1 year experience in engineering and maintenance or related field; technical training in HVAC-R/electrical/plumbing.
Core Work Activities
Managing Engineering Operations and Budgets
- Manage the physical plant, including equipment, refrigeration, HVAC, plumbing, water treatment, and electrical systems.
- Ensure regulatory compliance with facility regulations and safety standards.
- Manage and control energy usage while recommending best practices for energy conservation and economical facility operations.
- Develop specifications for service contracts and administer these contracts to meet building needs.
- Distribute preventive maintenance and repair work orders while monitoring the timeliness and quality of completion.
- Oversee maintenance of grounds, guest accommodations, public areas, restaurants, property vehicles, and recreational facilities.
- Develop a long-term plan for preventative maintenance and asset protection, overseeing its execution.
- Create project plans according to renovation or new construction needs.
- Solicit bids from contractors and supervise construction to ensure timely project completion within budget.
- Cultivate positive relationships with external stakeholders, including city building/zoning departments, fire prevention bureaus, and vendors.
- Ensure fire crew understands all procedures, equipment, and alarms.
- Perform monthly property inspections to verify the excellent condition of buildings and grounds.
- Conduct inspections of guest rooms and common areas to guarantee guest satisfaction.
- Assess the physical condition of facilities to determine necessary work.
- Recommend or arrange for additional services such as painting, repairs, renovations, and the replacement of furnishings and equipment.
- Select and order new equipment, supplies, and furnishings.
- Manage the inventory of parts and equipment.
Maintaining Property Standards
- Ensure building and equipment licenses and certifications are up to date.
- Maintain property life safety systems, including fire-fighting equipment, sprinkler systems, and alarm systems.
Ensuring Exceptional Customer Service
- Exhibit leadership in guest hospitality by demonstrating excellent customer service and cultivating a positive atmosphere for guest relations.
- Analyze comment cards, guest satisfaction results, and other data to identify areas for improvement.
- Collaborate with property leadership to implement corrective actions for ongoing improvements in guest satisfaction.
- Strive to enhance service performance.
