About the Role
In this position, you will lead and guide the showroom team towards achieving business targets in sales volume, managing inventory as per company norms, and ensuring high customer satisfaction. You will also be responsible for coordinating showroom sales operations and implementing effective sales strategies.
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Key Accountability Areas
Showroom Sales:
- Build rapport with key customers in the assigned showroom.
- Guide the team in implementing an effective showroom sales strategy to increase sales.
- Understand customer needs and provide solutions with our valued products and services.
- Lead the showroom team in delivering demonstrations to prospective customers.
- Establish strong relationships with existing and potential customers.
- Monitor showroom product displays to ensure they are updated and well-organized.
Sales Follow Up:
- Oversee all sales operation procedures, including payments entry and issuance of sales invoices.
- Close sales deals and document installations at achieved sites.
- Ensure compliance with the terms and conditions of sales in accordance with company policy and procedures.
- Drive the team to achieve annual sales objectives and budget by product volume, value, and selling price.
Coordination & Communication:
- Interact and coordinate with the merchandising team to create suitable product display plans and present design concepts.
- Liaise with other departments like brand management and logistics as needed.
Research & Reporting:
- Maintain accurate customer records and submit sales reports as required by company policy, measuring performance and market changes.
- Study competitor activity in the assigned territory and provide relevant feedback to the sales manager.
Others:
- Enforce in-store security and adhere to health and safety procedures and regulations.
Role Accountability
HR Proficiency:
- Obtain updated soft and technical skills related to the job.
Delivery:
- Execute planned activities to meet operational and developmental targets as per delivery schedules.
- Utilize resources effectively to achieve objectives within efficient cost and time frames.
- Provide periodic reports detailing deviations and the execution of planned tasks.
Problem-Solving:
- Address any issues arising and escalate complex operational problems as needed.
Quality:
- Ensure quality requirements for effective quality control and processes, including specifications for products and related activities.
Business Process Improvements:
- Coordinate well-defined written systems, policies, and procedures and explore automation opportunities wherever possible.
Compliance:
- Adhere to relevant policies, procedures, and work instructions.
Health, Safety, and Environment:
- Ensure compliance with safety, quality, and environmental management procedures within the defined area of work to guarantee safety, legislative compliance, and the delivery of high-quality products/services.
Academic Qualification
Bachelor's Degree.
Work Experience
2 to 4 years.
Technical / Functional Competencies
- Sales Forecasting
- Sales Planning
- Sales Presentations
- Sales Trend Analysis
