Join Esri to work collaboratively with a talented team of dynamic and passionate engineers to deliver capabilities that enable our customers to make a difference. As a Site Reliability Engineer II, you will deploy and operate ArcGIS Velocity and ArcGIS Workflow Manager SaaS solutions and have the opportunity to design, deploy, and operate next-generation real-time and big data GIS software-as-a-service (SaaS) capabilities for thousands of cloud users worldwide.
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Our team values professional development and aims to assign projects that help each member grow into a more well-rounded engineer. We prioritize work-life balance, offering a flexible hybrid schedule to support a productive and fulfilled life, both personally and professionally.
Location: Dubai, Dubai, United Arab Emirates
Work Conditions: Hybrid, Full-time
Responsibilities:
- Collaborate with a team of SRE engineers to operate SaaS capabilities across multiple regions on the cloud platform.
- Design, implement, configure, and utilize monitoring systems for SaaS products.
- Manage infrastructure for ArcGIS Velocity and ArcGIS Workflow Manager, responding to alerts and troubleshooting issues.
- Develop, implement, and maintain automation solutions for operational tasks, such as deployment pipelines and incident resolution.
- Create and automate Git workflows for code integration, testing, and infrastructure deployments.
- Participate in technical discussions to bring innovative ideas for software development.
- Troubleshoot system incidents and provide root cause analysis.
Requirements:
- 5+ years of experience with Kubernetes (EKS), logging and monitoring (ELK, Prometheus), and container technologies (Docker).
- Proficient in using Terraform for automation of infrastructure provisioning.
- Ability to design and automate Git workflows for streamlined processes.
- Proficiency in scripting for deployment (Bash, Python, Terraform).
- Expertise in cloud computing platforms (AWS or Microsoft Azure).
- Strong knowledge of Linux OS administration, including troubleshooting and performance tuning.
- Proficient in cloud networking (VPCs, subnets, security groups, and VPNs).
- Experience with source control and issue management systems.
- Bachelor’s degree in computer science, computer engineering, GIS, or information systems.
Recommended Qualifications:
- Experience with cloud environments, particularly in a 24/7 high-availability context.
- Interest in GitOps principles for application deployment on Kubernetes clusters.
- Relevant certifications (e.g., AWS Certified Solution Architect Associate, CKA/CKAD).
- Familiarity with OpenSearch, Kafka, and continuous integration and delivery best practices.
- Knowledge of operating scalable SaaS capabilities and Esri ArcGIS or web mapping technologies.
Language Requirements: None specified.
Esri is committed to diversity, equity, and inclusion, and encourages all qualified applicants to apply regardless of background.
