Canonical is a leading provider of open-source software and operating systems, known for its widely used platform, Ubuntu. The company supports global enterprises with innovative services in public cloud, data science, AI, and IoT among other fields. As a pioneer of global distributed collaboration with over 1200 colleagues across more than 80 countries, Canonical results in very few office-based roles. Teams convene periodically throughout the year in various global locations.
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We are hiring a Site Reliability Engineering Manager to tackle a world-class DevOps and GitOps engineering management challenge. This role combines operations management, software engineering, product development, and team leadership. The successful candidate will need to be an expert in Linux and operations, capable of leading a high-performance team.
The Information Systems team at Canonical runs services for over 60 million Ubuntu users, aiming to redefine large-scale information systems. The role involves working with cutting-edge technology in a fast-paced environment, enforcing best practices of infrastructure as code, and automating critical processes.
Key Responsibilities:
- Lead the team in daily agile DevOps practices
- Represent the Information Systems team to stakeholders, customers, and internal teams
- Organize and coordinate internal projects
- Mentor engineers to enhance their skills
- Measure and monitor team health indicators
- Implement structured engineering and operations processes
- Meet service-level agreements for global customer deployments
- Deliver quality managed services consistently and punctually
Qualifications:
- Proven track record of exceeding expectations and driving performance
- Experience in software delivery using infrastructure as code
- Proven experience managing DevOps teams for SaaS or similar offerings
- Familiarity with testing methodologies and maintainable code quality
- Strong understanding of complex distributed systems
- Experience with cloud technologies and topologies
- Ability to travel twice a year for company events lasting up to two weeks
- Exceptional academic credentials from high school and university
Nice-to-Have Skills:
- Experience with Ubuntu system administration
- Familiarity with agile software development methodologies
- Experience managing distributed teams
Work Conditions:
- Fully distributed work environment with twice-yearly in-person team sprints
- Annual compensation review and performance-driven bonuses
- Personal learning and development budget of USD 2,000 per year
- Annual holiday leave, maternity and paternity leave, and employee assistance program
- Opportunities for travel to meet colleagues and enjoy travel upgrades during company events
Language Requirements: Not specified, but proficiency in English is typically necessary for remote roles.
About Canonical:
Canonical is at the forefront of the global shift to open source, publishing Ubuntu, a key platform for AI, IoT, and cloud technologies. As a global employer, Canonical maintains high standards for recruitment and champions a culture of diversity and inclusion. All applicants will receive fair consideration irrespective of their backgrounds.
