About the Job
The company is a leading provider of open-source software and operating systems for global enterprise and technology markets. The company is a pioneer of global distributed collaboration, with over 1200 colleagues in more than 80 countries. We are hiring a Site Reliability Engineering Manager for a role that combines operations management, software engineering, product development, and team leadership.
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The Information Systems team at the company runs services utilized by over 60 million Ubuntu users. Our mission is to innovate and prove new methodologies for large-scale information systems while supporting the company and Ubuntu operations. We aim to automate business processes and contribute to open-source packages that help other organizations in their own operations.
In this role, you will lead a team within your time zone and report to a global director. You will be responsible for:
- Leading your team in daily agile devops practices
- Representing the IS team to stakeholders, customers, and internal teams
- Organizing and driving internal projects
- Mentoring engineers to enhance their skills
- Implementing structured engineering and operations processes
- Ensuring team focus on priorities, milestones, and deliverables
- Meeting service level agreements with customer deployments globally
- Delivering quality managed services consistently and timely
Requirements
- Proven experience in managing devops teams for SaaS or similar offerings.
- Technical aptitude in understanding complex distributed systems.
- Experience with software delivery using infrastructure as code.
- Understanding of testing methodologies and maintainable code quality.
- Ability to travel twice a year for company events.
- An exceptional academic track record from high school and university.
Nice-to-Have Skills
- Experience with Ubuntu system administration.
- Familiarity with agile software development methodologies.
- Experience in managing distributed teams.
What We Offer
- Distributed work environment with twice-yearly team sprints.
- Personal learning and development budget of USD 2,000 per year.
- Annual compensation review and performance-driven bonuses.
- Additional benefits reflecting our values and ideals, including maternity and paternity leave, and an Employee Assistance Program.
- Opportunities to travel to meet colleagues and participate in company events.
The company is an equal opportunity employer, and we are committed to fostering a diverse and inclusive workplace.
Location
Riyadh, Riyadh, Saudi Arabia (Remote)
Work Conditions
Full-time, Remote, with potential travel required twice a year for company events (up to two weeks long).
