Director - Customer Engagement & Contact Centre (National Talent)
Financial Services Company United Arab Emirates
Unlock employer Doha, Qatar Direct to Company Under an hour ago · 07 Oct 2026
About the Role
We are looking for a SOC Analyst-2 to join our Managed Security Services Unit. The role will be responsible for security monitoring and incident response, with a focus on identifying, investigating, and responding to security threats. Candidates should have prior experience working with an MSSP or MSP provider and preferably have regional experience.
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Unlock employer & apply directlyResponsibilities
Security Monitoring and Analysis:
• Monitor and analyze security alerts and logs from various security systems and tools for suspicious activities.
• Investigate and remediate security alerts and incidents.
• Correlate and analyze data to identify patterns or anomalies.
Security Tools Management:
• Maintain and configure security tools and systems, including SIEM, NDR, Email Security, and EDR.
• Responsible for implementing new security tools and technologies.
Threat Intelligence:
• Stay informed about current cybersecurity threats and vulnerabilities.
• Apply threat intelligence on various solutions and technologies to enhance detection and response capabilities.
Documentation and Reporting:
• Maintain detailed records of security incidents, investigations, and remediation efforts.
• Prepare incident reports and documentation for management and stakeholders.
• Develop monthly security reports.
• Provide security incident reports.
Collaboration:
• Collaborate with other security team members and IT personnel to share information and best practices.
• Provide guidance and mentorship to junior analysts (L1) as needed.
Qualifications
Required Skills:
• 5 years of experience in a security analyst role, with a focus on incident response and security monitoring.
• Proficiency with security tools and technologies, including SIEM platforms and EDR systems.
• Professional certifications such as SANS are a plus.
• Excellent knowledge of security incident response and analysis.
• Strong knowledge of network protocols, operating systems, and security threats.
• Excellent analytical and problem-solving skills.
• Effective communication and teamwork abilities.
Educational Qualifications:
• Relevant bachelor’s degree in information security, Computer Science, or related field.
Desirable:
• Familiarity and experience working within the region.
• Experience working as part of an MSSP or MSP provider.
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