About the Role
In this position, you will have the unique opportunity to own and shape the company's presence across high-impact social and community platforms. As a part of a fast-paced fintech environment, your role will be to engage with a global audience, create tailored content, and foster community growth, connecting over 220,000 traders from around the world.
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How You’ll Make an Impact
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Own Platform Presence (0 → 1)
- Manage the company's presence across social and community platforms such as X, Instagram, Facebook, LinkedIn, TikTok, Discord, Telegram, Reddit, and trading forums.
- Set posting cadence, content approach, and engagement strategy independently.
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Create & Publish Content
- Develop platform-specific content approaches, crafting posts tailored to each audience and culture.
- Schedule and publish content with a consistent brand voice and creative direction.
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Moderate & Grow Communities
- Lead moderation across Discord, Telegram, Reddit, and trading forums.
- Enforce guidelines, manage member behavior, and maintain safe, positive environments.
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Engage & Respond
- Actively interact with audiences via comments, DMs, reactions, and discussions.
- Resolve sensitive interactions with sound judgment, escalating only high-risk cases.
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Monitor & Analyse Performance
- Track KPIs: reach, impressions, engagement rate, follower growth, response time, and active member counts.
- Own the performance narrative and translate insights into actionable recommendations.
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Lead Campaigns
- Execute social and community campaigns end-to-end, coordinating assets and ensuring timely delivery.
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Adopt AI Tools
- Stay current on AI-driven content creation and community management workflows.
- Integrate tools like ChatGPT or Midjourney to enhance efficiency and output quality.
What You Bring
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Must Have
- 2–3 years managing social media and/or community platforms independently.
- Strong portfolio showcasing platform ownership, content creation, and campaign execution.
- Hands-on experience with Discord, Telegram, X, Instagram, Facebook, TikTok, Reddit, or trading forums.
- Familiarity with scheduling tools (Publer, Emplifi, PostBridge) and platform-native analytics (Meta Business Suite, X Analytics, TikTok Analytics, Discord Insights).
- Demonstrated ability to moderate communities and enforce guidelines.
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Strong Plus
- Exposure to fintech, prop trading, or trading communities.
- Certifications such as Meta Social Media Marketing, HubSpot Social Media, or Google Analytics.
- Experience using AI tools (ChatGPT, Midjourney) for content ideation and creation.
Your Journey after Applying
- 30-minute HR interview with Talent Acquisition.
- 45-minute session with Talent Acquisition & Social Lead.
- 60-minute final interview with Head of Department & Talent Acquisition Lead.
Why Join the Company?
This is a rare opportunity to own and shape the company's voice across social and community platforms in a dynamic fintech environment. You won’t just post content—you’ll architect the engagement engine that connects 220,000+ traders worldwide. The future of fintech is community-driven. Come build it with us.
