Social Media and Internal Communications Manager

We are looking for a highly skilled and dynamic Social Media and Internal Communications Manager to oversee and execute a comprehensive social media, digital communications, and internal communications strategy. This role will manage the full spectrum of our social media and digital channels, along with developing and executing internal communication initiatives that enhance employee engagement, corporate culture, and information flow across the organization. The ideal candidate must have exceptional copywriting capabilities, be creative, detail-oriented, and capable of managing both external and internal communications with a focus on delivering high-quality, engaging content.

Responsibilities

• Develop and implement a comprehensive social media strategy that aligns with our brand’s goals and enhances engagement across platforms.
• Create and manage content calendars to ensure timely, relevant, and engaging posts.
• Write captivating and on-brand captions, headlines, and copy for all social media, internal and digital channels.
• Brief and collaborate with designers, videographers, and agencies to produce high-quality visuals for social media content.
• Take charge of capturing live content during events, product launches, webinars, and more.
• Monitor and manage social media interactions, respond to comments, and foster a positive online community.
• Coordinate with external agencies and internal teams to ensure consistent execution of social media campaigns.
• Track key performance metrics, social media channel analytics to measure the success of campaigns.
• Develop and implement an internal communication strategy to keep employees informed, motivated, and aligned with company goals.
• Create and distribute internal newsletters, emails, and announcements to keep employees engaged about important updates and initiatives.

Qualifications

• Proven experience as a Digital Media Manager, Social Media Manager, or similar role, with at least 5-7 years of experience managing social media and internal communications for major brands.
• Excellent writing, editing, and proofreading skills with the ability to produce compelling content that drives engagement.
• Familiarity with the technology sector and its nuances, especially in how tech-related content resonates on social media platforms.
• Fluency in Arabic is preferred, with excellent English copywriting and long-form writing capabilities required.
• Deep understanding of social media channels (LinkedIn, Twitter/X, Instagram, Facebook, TikTok, etc.) and best practices.
• Experience in internal communications, including developing content for employee newsletters and emails.
• Proficiency with social media management tools and content creation tools.
• Strong creative abilities paired with a data-driven mindset, capable of interpreting social media metrics.
• Ability to manage multiple projects simultaneously while meeting deadlines.

If you are a performance-driven, inquisitive mind with the agility to adapt to ambiguity, you will fit right in. You should be eager to explore opportunities to build meaningful collaborations with stakeholders and aspire to create unique customer-centric solutions.