Social Media and Internal Communications Manager

We are looking for a highly skilled and dynamic Social Media and Internal Communications Manager to oversee and execute a comprehensive social media, digital communications, and internal communications strategy. This role will manage the full spectrum of our social media and digital channels, along with developing and executing internal communication initiatives that enhance employee engagement, corporate culture, and information flow across the organization. The ideal candidate must have exceptional copywriting capabilities, be creative, detail-oriented, and capable of managing both external and internal communications with a focus on delivering high-quality, engaging content. Fluency in Arabic is an added advantage, though not required.

Responsibilities

• Develop and implement a comprehensive social media strategy that aligns with our brand’s goals and enhances engagement across platforms.
• Create and manage content calendars to ensure timely, relevant, and engaging posts.
• Write captivating and on-brand captions, headlines, and copy for all social media, internal and digital channels.
• Brief and collaborate with designers, videographers, and agencies to produce high-quality visuals, graphics, and videos for social media content.
• Monitor and manage social media interactions, respond to comments and direct messages, and foster a positive online community.
• Develop and implement an internal communication strategy to keep employees informed, motivated, and aligned with company goals and initiatives.
• Create and distribute internal newsletters, emails, and announcements to keep employees engaged and informed about important company updates, events, and initiatives.
• Organize and support internal events, including town halls, webinars, and team-building activities, to foster a positive company culture and employee engagement.

Qualifications

• Proven experience as a Digital Media Manager, Social Media Manager, or similar role, with at least 5-7 years of hands-on experience managing social media and internal communications for major brands.
• Excellent writing, editing, and proofreading skills with the ability to produce compelling content that drives engagement and aligns with brand voice.
• Familiarity with the technology sector and its nuances, especially in how tech-related content resonates on social media platforms.
• Deep understanding of social media channels (LinkedIn, Twitter/X, Instagram, Facebook, TikTok, etc.), trends, and best practices.
• Proficiency with social media management tools (e.g., Brandwatch, Hootsuite, Sprout Social, Buffer), content creation tools (e.g., Canva, Adobe Creative Suite), and internal communication platforms (e.g., EDMs, Slack, Microsoft Teams, SharePoint).
• Strong creative abilities paired with a data-driven mindset. Capable of interpreting social media metrics and adjusting strategies accordingly.
• Ability to manage multiple projects simultaneously, including collaboration with internal teams and external partners, while meeting deadlines.

What we look for: If you are a performance-driven, inquisitive mind with the agility to adapt to ambiguity, you will fit right in. You should be eager to explore opportunities to build meaningful collaborations with stakeholders and aspire to create unique customer-centric solutions.

Work Conditions
An open, diverse and inclusive environment with a global vision that encourages personal growth and focuses on groundbreaking, industry-first innovations.