About the Role
Our Technology team builds the systems and experiences that keep the company moving. From the infrastructure behind our innovative app to the features used by millions of people around the world, they bring sharp thinking, speed, and a focus on meaningful impact to everything they do.
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We're looking for an Observability Platform Engineer to create a platform that continuously monitors thousands of applications, databases, and other systems. You'll be delivering a product solution our engineering teams will rely on for crucial information about logging, metrics, and tracing.
Your work will ensure applications can be continuously optimised, incidents are quickly solved, and friction is reduced in onboarding, normal usage, and sunsetting.
Up to shape what's next in finance? Let's get in touch.
What You'll Be Doing
- Designing, implementing, and assembling scalable and resilient observability solutions across logs, metrics, and traces, leveraging existing market solutions or technologies from scratch
- Building robust APIs and data pipelines to ingest, process, and expose observability data to product teams
- Collaborating closely with product teams to understand their observability needs and integrate solutions that empower them to monitor, alert, and debug their components effectively
- Optimising the observability infrastructure for performance, accuracy, cost-effectiveness, and an exceptional user experience
- Developing and maintaining tooling to automate the onboarding/sunsetting of components to the observability platform and streamline data collection
- Contributing to the strategic roadmap of the observability platform, identifying and implementing new features and improvements
What You'll Need
- 7+ years of experience as a software engineer, with 3+ years focused on building and maintaining observability platforms or highly distributed systems
- Familiarity with monitoring, alerting, and incident response best practices
- Expertise in designing and implementing APIs and data pipelines for high-throughput, real-time data ingestion
- A practical understanding of distributed systems and their unique observability challenges
- Hands-on experience with core observability tools, such as Prometheus, Grafana, Loki, ELK stack (Elasticsearch, Logstash, Kibana), Jaeger, OpenTelemetry, etc.
- Experience with containerisation and orchestration technologies (Docker, Kubernetes) and infrastructure as code tools (e.g., Ansible, Terraform)
- Proficiency in Python as your primary engineering language
Nice to Have
- Previous experience in a DevOps, SRE, or developer experience role
- Experience with multiple cloud platforms (AWS, GCP, Azure) and their native observability services
- Contributions to open-source observability projects
- A track record of prototyping and sketching new solutions to complex problems
Building a global financial super app isn’t enough. Our team members are a priority, and that’s why in 2021 we launched our inaugural D&I Framework, designed to help us thrive and grow every day. We're not just doing this because it's the right thing to do. We’re doing it because we know that seeking out diverse talent and creating an inclusive workplace is the way to create exceptional, innovative products and services for our customers. That’s why we encourage applications from people with diverse backgrounds and experiences to join this multicultural, hard-working team.
Important Notice for Candidates:
Job scams are on the rise. Please keep these guidelines in mind when applying for any open roles.
- Only apply through official channels. We don’t use any third-party services or platforms for our recruitment.
- Always double-check the emails you receive. Make sure all communications are being done through official emails, with an @domain.com domain.
- We won't ask for payment or personal financial information during the hiring process. If anyone does ask you for this, it’s a scam. Report it immediately.
By submitting this application, I confirm that all the information given by me in this application for employment and any additional documents attached hereto are true to the best of my knowledge and that I have not wilfully suppressed any material fact. I confirm I have disclosed if applicable any previous employment with the company. I accept that if any of the information given by me in this application is in any way false or incorrect, my application may be rejected, any offer of employment may be withdrawn or my employment may be terminated summarily or I may be dismissed. By submitting this application, I agree that my personal data will be processed in accordance with the Candidate Privacy Notice.
