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Software Engineer - Ruby On Rails

Unlock employer Dubai, United Arab Emirates Posted: 10 Oct 2025

Financial

  • Estimate: $55k - $80k*
  • Zero income tax location

Accessibility

  • Office Only
  • Apply from abroad
  • Visa Provided

Requirements

  • Experience: Senior
  • English: Professional

Position

The Software Engineer - Ruby On Rails will work as part of our dynamic team, playing a key role in assisting clients with technical issues. This role involves answering technical questions and dealing with incidents as they arise, providing exceptional support to ensure clients have a seamless experience with our software products.

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Responsibilities:

  • Handle complex technical issues as Level 2 support.
  • Have a deep understanding of the software's architecture and code to identify and fix intricate problems.
  • Provide immediate hotfixes and long-term improvements for customer-facing defects.
  • Analyze software code to identify potential issues or areas for improvement.
  • Communicate complex technical issues to the customer success team in a clear and understandable manner.
  • Ensure customer issues are resolved in a timely manner and meet high-quality standards.

Qualifications:

  • 4+ years of experience in software development.
  • Proficiency in Ruby On Rails, SQL, Kafka Streaming, and basic AWS services is a must.
  • Knowledge of NodeJS/NestJS/TypeScript is a nice-to-have.
  • Strong problem-solving mindset and critical thinking skills.
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