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Software Maintenance Engineer

Unlock employer Dubai, United Arab Emirates Posted: 07 Jun 2025

Financial

  • Estimate: $80k - $110k*
  • Zero income tax location

Accessibility

  • Fully Remote
  • Apply from abroad
  • Visa Provided

Requirements

  • Experience: Unspecified
  • English: Professional

Position

Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is widely used in enterprise initiatives such as public cloud, data science, AI, engineering innovation, and IoT. We are hiring a Software Maintenance Engineer to work in a dynamic and exciting engineering role focusing on Linux-based infrastructure and applications.

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In this role, you will cover all layers of the stack, including bare metal, virtualization (KVM), containerization (Docker/LXC/LXD), storage (Ceph and Linux filesystems), networking (OVS, OVN and Core networking), OpenStack, Kubernetes, and the open source applications running on top of them. You will tackle critical issues in the open source stack that require upstream bug fixes and work productively at any level of the stack, including the kernel and a wide range of languages, to resolve software issues.

Responsibilities:

  • Resolve complex customer problems related to Ubuntu, Kernel, Ceph, OpenStack, Kubernetes, and other open source software.
  • Maintain a close working relationship with Canonical's Field, Support, and product engineering teams.
  • Participate in upstream communities and develop bug fixes, backport patches, and work with upstream for their inclusion.
  • Review code produced by other engineers and demonstrate good judgment in technical methods and techniques.
  • Prioritize work and effectively manage your time against those priorities.
  • Participate in team discussions to improve processes, tools, and documentation.
  • Maintain clear, technical, and concise communications.

Requirements:

  • An exceptional academic track record.
  • Background in Computer Science, STEM, or a similar field.
  • Experience with Linux and open source software.
  • Proficiency in at least one of Python, Go, C, or C++ on Linux.
  • A drive to learn unfamiliar technology and tackle difficult issues.
  • Willingness to travel up to 4 times a year for internal events.

Language Requirements: Not specified.

Nice-to-have Skills:

  • A love for technology and collaboration with talented individuals.
  • Curiosity, flexibility, and accountability.
  • Passion for soft skills and continuous learning about technologies like Ubuntu Linux, Kubernetes, OpenStack, Ceph, and distributed systems.

What We Offer:

  • Competitive compensation based on geographical location, experience, and performance, with annual reviews.
  • Performance-driven annual bonuses and additional benefits.
  • A distributed work environment with twice-yearly in-person team sprints.
  • Personal learning and development budget of USD 2,000 per year.
  • Annual leave, maternity and paternity leave.
  • Employee Assistance Programme & Wellness Platform.
  • Opportunities to travel to new locations for colleague meetings, with travel upgrades for long-haul company events.

About Canonical: Canonical is at the forefront of the shift to open source, partnering with various sectors to change the global software landscape. We pride ourselves on maintaining a diverse and inclusive workplace, fostering a work environment free from discrimination while ensuring every applicant is given fair consideration.

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