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Software Maintenance Engineer

Unlock employer Dubai, United Arab Emirates Posted: 25 Apr 2025

Financial

  • Estimate: $50k - $70k*
  • Zero income tax location

Accessibility

  • Fully Remote
  • Apply from abroad
  • Visa Provided

Requirements

  • Experience: Unspecified

Position

About the Job:
Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is widely used in initiatives such as public cloud, data science, AI, engineering innovation, and IoT. We serve some of the world's leading public cloud and silicon providers, along with industry leaders in various sectors.

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We are hiring a Software Maintenance Engineer to work in a dynamic and exciting engineering role involving Linux-based infrastructure and applications. Responsibilities include working across all layers of the stack, including bare metal, virtualization (KVM), containerization (Docker/LXC/LXD), storage (Ceph and Linux filesystems), networking (OVS, OVN, and Core networking), OpenStack, Kubernetes, and the open-source applications that run on top of them.

This position offers an opportunity for a technologist with a passion for Linux and open source to build a career with Canonical, driving success for our customers, community, and the company. If you have a passion for troubleshooting and fixing issues in technology used by millions worldwide, you will enjoy working with some of the best in the industry.

Key Responsibilities:

  • Resolve complex customer problems related to Ubuntu, Kernel, Ceph, OpenStack, Kubernetes, and other open-source software.
  • Maintain a close working relationship with Canonical's Field, Support, and product engineering teams.
  • Participate in upstream communities.
  • Develop bug fixes, backport patches, and work with upstream for inclusion.
  • Review code produced by other engineers.
  • Demonstrate good judgment in technical methods and techniques.
  • Prioritize work and manage your time effectively.
  • Participate in team discussions to improve processes, tools, and documentation.
  • Maintain clear, technical, and concise communications.

Required Skills and Experience:

  • Exceptional academic track record.
  • Background in Computer Science, STEM, or similar.
  • Experience with Linux and open-source software.
  • Proficiency in at least one of Python, Go, C, or C++ on Linux.
  • A drive to learn unfamiliar technology and address challenging issues.
  • Willingness to travel up to four times a year for internal events.

Nice-to-Have Skills:

  • A love for technology and working with brilliant people.
  • Curiosity, flexibility, and accountability.
  • Valuing soft skills and being passionate, enterprising, thoughtful, and self-motivated.
  • Interest in, or willingness to learn about, any of the following: Ubuntu Linux (kernel or userspace), Kubernetes, OpenStack, Ceph, QEMU/KVM, LXC/LXD, PostgreSQL, MongoDB, Debian packaging, distributed systems.

What We Offer:

  • Competitive compensation based on geographical location and performance, revisited annually.
  • Performance-driven annual bonus.
  • Personal learning and development budget of USD 2,000 per year.
  • Annual holiday leave and maternity/paternity leave.
  • Employee Assistance Programme & Wellness Platform.
  • Opportunities to travel to new locations to meet colleagues and attend company events.

Canonical is committed to fostering a workplace free from discrimination and values diversity in experience, perspective, and background.

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