Canonical is a leading provider of open source software and operating systems, with its platform, Ubuntu, widely utilized in various sectors including public cloud, data science, AI, engineering innovation, and IoT. We have a global presence with over 1200 colleagues in more than 75 countries, functioning with minimal office-based roles and frequent team meetings in different locations worldwide.
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We are hiring a Software Maintenance Engineer to engage in a dynamic and impactful engineering role focusing on Linux-based infrastructure and applications. This position covers all layers of the stack, including bare metal, virtualization (KVM), containerization (Docker/LXC/LXD), storage (Ceph and Linux filesystems), networking (OVS, OVN and Core networking), OpenStack, Kubernetes, and the open source applications built upon them. As a Software Maintenance Engineer, you will be challenged to employ your engineering skills to address issues for enterprise customers using Ubuntu and associated open source applications. This role is ideal for a technologist passionate about Linux and open source, with strong communication skills and a knack for troubleshooting. You will be responsible for resolving complex customer problems, maintaining collaborative relationships with various teams, developing bug fixes, participating in upstream communities, and contributing to process improvements.
Key Responsibilities:
- Resolve customer issues related to Ubuntu, Kernel, Ceph, OpenStack, Kubernetes, and other open source software.
- Maintain relationships with Canonical's Field, Support, and product engineering teams.
- Participate in upstream communities, develop bug fixes, and review code from peers.
- Communicate effectively and prioritize work efficiently.
What We Are Looking For:
- Exceptional academic track record, preferably in Computer Science or STEM fields.
- Experience with Linux and open source software.
- Proficiency in at least one programming language (Python, Go, C, or C++) on Linux.
- A drive to learn and tackle challenging technological issues.
- Willingness to travel up to four times a year for internal events.
Nice-to-Have Skills:
- Passion for technology and collaboration with talented peers.
- Interest in learning about technologies such as Ubuntu Linux, Kubernetes, OpenStack, Ceph, and distributed systems.
Benefits:
- Competitive compensation with annual reviews and performance-driven bonuses.
- Personal learning and development budget of USD 2,000 per year.
- Comprehensive benefits package, including parental leave and wellness programs.
- Opportunities for international travel for team events.
About Canonical:
Canonical is dedicated to driving the global transition to open source technology, playing a crucial role in the development of Ubuntu and its applications across various fields. We embrace a diverse workplace, ensuring every application is given fair consideration regardless of identity. Join us at Canonical and be part of shaping the future of open source software.
