About the role / About the job
The way businesses decide to buy and derive value from technology has shifted dramatically. Customers are already familiar with AI; what they need now is an expert who understands their business thoroughly enough to articulate how AI can be beneficial, what is needed to implement it, and why the time to act is now. In this role, you will oversee complex, strategic accounts and run the systems that back 84% of global commerce across 25 industries and 400,000 customers worldwide. The challenges you'll face are real, complex, and critical to business success.
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What you'll bring
You will possess deep expertise in solution advisory and have a strong track record in navigating executive conversations to drive adoption and revenue in complex accounts. Your experience and judgment will position you as a reference point for advisory excellence.
- Skilled in leading rigorous client needs assessments in complex enterprise environments, effectively translating strategic business requirements into differentiated, outcome-led solution strategies.
- Expert in AI value selling, shaping how senior customer stakeholders view the company's AI capabilities and their long-term technology investments.
- Proficient in system-integrated vibe coding, utilizing AI-assisted development methods within the company's technology framework to create tailored demonstration environments that distinguish the company in high-stakes sales scenarios.
- Experienced in applying rapid field prototyping as a competitive differentiator to develop high-impact demo experiences that expedite executive-level decision-making.
- Capable of crafting and delivering sophisticated customer value propositions that align the company's solution capabilities with strategic business outcomes and executive priorities.
- A degree is not required for this role.
You should also possess strategic thinking skills, a comprehensive understanding of business dynamics, and the ability to influence others effectively, utilizing emotional intelligence while confidently navigating complex problems.
Additionally, all positions at the company necessitate candidates who are adept at using AI tools—including agentic AI—in their daily operations, from generating effective inputs and automating routine tasks to evaluating the quality of AI-generated outputs and fostering the adoption of AI practices within their teams.
What you'll build
In this role, you will lead solution advisory across the company's most complex and strategically significant accounts, establishing standards for demonstration excellence that facilitates executive-level adoption and scales revenue.
- Lead solution advisory engagements for complex strategic accounts, overseeing the development and presentation of distinguished demonstrations and customer success stories.
- Conduct intricate client needs assessments, translating executive business priorities into customized company solution strategies that achieve measurable results.
- Apply your expertise in AI value selling at the executive level to influence customer AI investment decisions and position the company as their strategic partner of choice.
- Utilize system-integrated vibe coding to develop sophisticated, customized demonstration environments within the company's technology ecosystem, driving experiences that set the company apart in competitive sales situations.
- Implement advanced rapid field prototyping to generate impactful, personalized demo content that expedites executive-level decision-making.
- Create and present advanced customer value propositions that place the company's solutions at the forefront of strategic business transformation and long-term commitment from customers.
Where you belong
You will be an integral part of the Customer Value Group, a worldwide solution advisory community that prioritizes customer engagement, solution expertise, and revenue growth through trusted relationships. In this capacity, you will operate at the expert level of the individual contributor spectrum, guiding the most complex engagements, establishing advisory benchmarks, and directly impacting the company's most crucial customer relationships.
Additional Information
The company fosters a culture of inclusion, health and well-being, and flexible working environments to ensure that everyone feels valued and empowered regardless of background, enabling them to perform their best. The company believes in harnessing unique capabilities and qualities from each team member, investing in employees to inspire confidence and achieve their full potential. They are dedicated to creating an inclusive world by unleashing all talent.
The company adheres to Equal Employment Opportunity principles and provides accessibility accommodations to applicants with disabilities. Any qualified candidates will be considered for employment regardless of age, race, religion, national origin, ethnicity, gender (including pregnancy and childbirth), sexual orientation, gender identity or expression, protected veteran status, or disability as mandated by relevant legal requirements.
Successful applicants may be subject to a background verification by an external vendor.
Please note: For more details on responsible AI usage in the recruitment process, refer to the company's Guidelines for Ethical Usage of AI in Hiring.
