The SAP Academy for Customer Success is a global development program designed for talent who are early in their career. A Solution Advisor works closely with our customers and prospects to identify and solve business challenges and meet their strategic objectives using SAP solutions. As a part of the sales team, a Solution Advisor is the "subject matter expert" responsible for the functional and technical knowledge within the sales cycle.
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As a Solution Advisor within the SAP Academy for Customer Success, you will be responsible to:
- Successfully complete a 10-month program that strengthens a foundation for a successful customer-facing career at SAP.
- Participate in experiential learning opportunities with colleagues from all over the world and acquire a wide variety of business, industry and SAP solution skills while working with emerging and cutting-edge technologies.
- Receive on-the-job training under the mentorship of a senior Solution Advisor colleague while working with our customers to gain real world experience and acquire the skills necessary to help guide our customers through their Digital Transformation journey.
- Lead customer discovery sessions and survey activities to uncover business challenges and opportunities for innovation after the program completion.
- Create and deliver high impact and engaging software demonstrations that compel customers to select SAP over other competitive offerings.
- Provide demand generation support through marketing events and deal execution support by responding to request for proposals.
What you bring:
- 2-3 years of professional experience with a strong foundation in technical and business processes, exposure to relevant technologies/solutions, and customer-facing skills.
- Technical and business process knowledge, combined with strong complex problem-solving skills, to support solution delivery and operational efficiency.
- A cooperative and productive approach to working relationships, internally and externally.
- Strong Business Acumen, including demonstrated knowledge of business processes and/or industries.
- Proficiency in English to engage with our global network.
Our hybrid work setup consists of three days a week in the office or on-site with customers or partners. We are planning a practical and immersive portion of our program, which will likely involve participants spending four (4) weeks, spread across two trips, in San Ramon, California.
Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al.), sexual orientation, gender identity or expression, protected veteran status, or disability.
