A Solution Advisor works closely with our customers and prospects to identify and solve business challenges and meet their strategic objectives using the company's solutions. As part of the sales team, a Solution Advisor is the "subject matter expert" responsible for the functional and technical knowledge within the sales cycle. A Solution Advisor provides deal support by participating in discovery sessions, executive meetings, and presentations, and delivers software demonstrations that help the customer understand the company's unique value proposition.
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As a Solution Advisor within the company's Next Gen - Academy for Customer Success, you will be responsible for:
- Successfully completing a 10-month program that strengthens the foundation for a successful customer-facing career at the company.
- Participating in experiential learning opportunities with colleagues from all over the world and acquiring a wide variety of business, industry, and the company's solution skills while working with emerging and cutting-edge technologies.
- Receiving on-the-job training under the mentorship of a senior Solution Advisor colleague while working with our customers to gain real-world experience and acquire the skills necessary to help guide our customers through their Digital Transformation journey.
- Leading customer discovery sessions and survey activities to uncover business challenges and opportunities for innovation after successful completion of the program.
- Creating and delivering high-impact and engaging software demonstrations that compel customers to select the company over other competitive offerings.
- Providing demand generation support through marketing events and deal execution support by responding to requests for proposals.
Requirements:
- 2-3 years of professional experience with a strong foundation in technical and business processes, exposure to relevant technologies/solutions, and customer-facing skills.
- Technical and business process knowledge, combined with hands-on experience using relevant technologies and industry-standard tools to support solution delivery and operational efficiency.
- A cooperative and productive approach to working relationships, internally and externally.
- Strong problem-solving, project management, and creative thinking skills, with the ability to collaborate across teams and communicate ideas clearly and effectively.
- Emotional intelligence and cultural awareness that support inclusive teamwork and thoughtful stakeholder engagement.
- A growing foundation in business acumen and emerging technologies, especially artificial intelligence, paired with a results-oriented approach and the courage to take initiative.
Work conditions:
The company's employees across different regions are enabled to do their best job with the right mix of office and remote work according to country-specific guidelines and regulations. In general, our hybrid work setup consists of three days a week in the office or on-site with customers or partners.
Join us for a unique opportunity to build a global network, collaborate with customers to solve real business challenges, and gain hands-on experience with world-class cloud solutions — all while learning in a dynamic environment and earning competitive pay and benefits.
