As an experienced Solution Architect in the Support Services Organization aligned with the client team, you will provide functional and technical expertise to clients in a team environment. Your role will involve prioritizing, planning, and delivering solution-specific requests and projects both independently and collaboratively in a fast-paced setting. You will utilize troubleshooting skills to investigate front-end applications by gathering information, utilizing troubleshooting tools, shadowing end users, and testing workflows. Moreover, you will leverage your expertise to drive Oracle Health’s innovations and solution capabilities.
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Responsibilities
- Experience working with FSI solutions, OpenLink, and integrated solution modules (at least 6+ years).
- Provide solution oversight, direction, and expertise to stakeholders.
- Drive client-specific solution configuration design to meet workflow requirements and make recommendations to clients.
- Mitigate solution risks and issues.
- Lead client meetings and events.
- Drive internal team initiatives.
- Implementation/Support work experience (at least 3+ years).
- Health care information technology work (at least 3+ years).
Preferred Qualifications
- Bachelor's degree or master’s degree in IT, Healthcare, or a related field, or equivalent relevant work experience.
- Experience working with Oracle Health Millennium.
- Experience working in Support or Application Managed Services organization.
Expectations
- Willing to work 100% from the client site (Doha, Qatar).
- Willing to work additional or irregular hours as needed and allowed by local regulations.
- Work in accordance with corporate and organizational security policies and understand personal role in safeguarding corporate and client assets.
- Perform other responsibilities as assigned.
