About the Job: We are seeking a skilled Solution Architect based in Riyadh, Saudi Arabia, to lead the design and implementation of ServiceNow solutions within our organization. This full-time, on-site role requires collaboration with various stakeholders to understand business needs and translate them into effective ServiceNow solutions that drive operational efficiency.
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Key Responsibilities:
- Solution Design: Collaborate with stakeholders to comprehend business requirements and design a ServiceNow solution that meets those requirements.
- Implementation: Oversee the implementation of the ServiceNow solution, coordinating with developers, administrators, and stakeholders to ensure a successful rollout.
- Integration: Manage the integration of ServiceNow with other organizational systems, such as HR or IT systems.
- Customization: Customize ServiceNow to address the specific needs of the organization by developing custom applications, workflows, and integrations.
- Testing: Conduct testing of the ServiceNow solution to ensure compliance with requirements and functionality.
- Documentation: Generate documentation for the ServiceNow solution, detailing requirements, design, and implementation specifics.
- Training: Provide training to end-users and administrators to ensure successful adoption and effective use of the ServiceNow solution.
Requirements:
- Bachelor's degree in Computer Science, Information Systems, or a related field.
- Experience in designing and implementing ServiceNow solutions.
- Proficiency in ServiceNow development, including creating custom applications, workflows, and integrations.
- Understanding of ServiceNow architecture, including modules, databases, and security.
- Strong communication skills, with the ability to convey technical information to non-technical stakeholders.
- Ability to work collaboratively in a team environment and engage with stakeholders at all organizational levels.
- Strong problem-solving skills and a creative approach to designing solutions.
- ServiceNow certification is preferred but not required.
